Desktop problem

kalebaha

kalebaha

kalebaha

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Joined
7 Jun 2010
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1
Im pretty stupid when it comes to things about computers.
i know a little bit but this is just beyond me i dont know if its a hardware problem software problem or what.

But i reformatted and reinstalled Windows xp Home SP2 due to virus problem, sumhow got a virus and it $#@^#@ over my computer and i wasnt able to access internet, download nearly anything, or even system restore... so i reinstalled the windows and thought that i will just start all over again,

but wen i tried to set up internet nothing would work...still... i went to device manager and said that everything was working except: Ethernet Controller, Multimedia Audio Controller, RAID Controller, RAID Controller.

They all show yellow bubble with exclamation mark in them and i try update, reinstall and watever but i cant cause no internet... i have no othr CDs other than the windows xp home SP2 disk.

i know my computer works with my internet cause it was working... before the virus.
i dont know much about the desktop because my dad is the person who gave it to me and always messed with it.
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but wen i tried to set up internet nothing would work...still... i went to device manager and said that everything was working except: Ethernet Controller, Multimedia Audio Controller, RAID Controller, RAID Controller.

They all show yellow bubble with exclamation mark in them and i try update, reinstall and watever but i cant cause no internet... i have no othr CDs other than the windows xp home SP2 disk.
Click to expand...

Those yellow exclamation marks are saying the you need drivers for your motherboard. Did you get another disc when you bought your computer.
 
You need the drivers for the Ethernet device.

You have two options - find the Manufacturer and Model of your motherboard and go to the website and download the drivers or go to the Manufacturer of your computer and see if they have the correct drivers.

If you aren't sure what you are after, run something like Belarc Advisor. It creates a report telling you everything that you have. You can post the name of your motherboard [also called a mainboard in Belarc Advisor] here and I or some else may be able to point you in the right direction :)
 
Install the ethernet driver. If you have another PC, download it and put it on a USB stick. Otherwise, use the CD that came with the motherboard and then update the driver once the internet's working.

Also, you should install SP3. SP2 isn't getting security updates any more.
 
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