Detecting a keylogger? (WoW related)

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I recently had my account stolen after this change to using your email address as your username, but I have no idea if I have a keylogger, or if it was just some WoW related website who knew my email and a similar password.
I've been looking around and racking my brains trying to figure out how to be absolutely sure there is no infection on the computer, but I have been getting randomly disconnected while my net connection is fine, which is what happened when I logged on to find my 80 paladin naked and farming ore...
Running a full Kaspersky, Spyboy S&D, windows defender and hijackthis log and turned up nothing. I've also been looking at the services to see if I could detect anything odd, but I can't be sure with no experience of what should and shouldn't be there.


Can anyone tell me how to be absolutely sure there is no keylogger on this computer, and how I could have gotten one in the first place? I use firefox on Windows 7 and NEVER run any .exe unless I know what it is.
 
Or don't format and order (or download) an authenticator.

A lot of people have reported this after the emails became usernames.

(although i see he meant format to be absolutely sure... which is true).
 
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I really don't want to format if it can be avoided. I have an OEM copy of Windows 7. If I could install Windows as many times as I liked, I'd do that. I don't even know how many times I can reinstall this, if at all...
Isn't there any way to know if a something is running when it shouldn't?
 
malwarebytes can detect the wow key logger.

if you didnt update your adobe flash player for along time then you probably got a keygen from someones flash signature on a wow related website.

there was a flash exploit that was patched around 5 months ago blizard mentioned it on the forums but never bothered to put msg on the wow launcher
 
I really don't want to format if it can be avoided. I have an OEM copy of Windows 7. If I could install Windows as many times as I liked, I'd do that. I don't even know how many times I can reinstall this, if at all...
Isn't there any way to know if a something is running when it shouldn't?

You can install Windows 7 on that PC as many times as you like, aslong as you dont change the motherboard
 
Yep, on that PC you can reuse that key as many times as you like. I used to format my PC every 2 months to keep it nice and clean, only a laptop now and i do that every say 6 months.
 
Its a known fact that some websites can keylog while you have them open in the background. What wow related sites do you keep open?

Wow head had a advert a few years ago that did it. Alaczam (sp*) is a known bad site for it.

It was done by a flaw in Java iirc.

Best bet is get on a differant PC reset wow password. Get a authenticatior. the mobile phone one is really good. get blizzard to give you any gear back ect. Reformat.

I had to do this after my account got hacked. they were just farming on my dk ores and herbs coz its got 310% flying :(
 
Its a known fact that some websites can keylog while you have them open in the background. What wow related sites do you keep open?

I usually have wowhead open before I run WoW. I had no idea that such a thing was possible!

Best bet is get on a differant PC reset wow password. Get a authenticatior. the mobile phone one is really good. get blizzard to give you any gear back ect. Reformat.

I had to do this after my account got hacked. they were just farming on my dk ores and herbs coz its got 310% flying :(

Yes, I think I will do that to be sure. Thanks for the advice all. Hopefully this will be the last time.
 
Err, sorry if this is an incredibly stupid question... How do I format? I can't get the windows 7 DVD to boot to access the format options and I only have 1 hdd so I can't format from windows itself.

When I select the CD/DVD boot option the disk just spins forever and nothing loads.

[edit] Nvm, stupid windows disk wasn't working at all...
 
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Best possible solution, buy a blizzard authenticator - you can get either the physical module itself, the app for an iPhone or iPod Touch - or even for your mobile phone; just look on the Battle.net website.

Voila, its now impossible for you to get keylogged and hacked ever again.
 
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