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Development 2080TI? and problems registering for warranty

Zenduri

Zenduri

Zenduri

Soldato
Joined
17 Mar 2009
Posts
6,679
Location
Nottingham
So... thanks to the chaps at OCUK and Nvidia for providing the prize i'm now a proud owner of a 2080TI FE and i've tried to register the card online for the warranty cover however I can't register it.

Firstly there is no option to register anything above a 1080TI/ Titan on the website and i've spoken to their live chat this evening and they have apparently manually registered the card for me, although i have no confirmation for this and i don't really believe them.

Additionally they said i cant claim on warranty if anything happens as I dont have a purchase invoice considering the card was free and a competition prize. I'm a bit lost what to do to be honest.

Also as a side note when i took a photo of the S/N to send it to the live chat rep i noticed its got a lovely green label on it (which i didn't really notice before as i was too busy creaming) Which says "Not for sale, For development only" (See below). So is this a Dev card?

h1ifZDM.png

Pinged @NvidiaDan to see if he might be able to help but he hasnt been on since May :D
 
wow that seems like a huge mishap on their behalf, ocuk and nvidia.

EDIT - wouldnt a dev card be from before they where actually released? so therefore it would have an increased chance of the dreaded space invaders?
 
This might just be me but I don't see problems with either to be honest. Dev card or not, it was a prize...which was free? You didnt pay for it so why would they honour a purchase warranty? I kind of see what you are saying but can you not just enjoy getting a thousand pounds worth of free GPU.

Im sure if it was faulty you could get in touch with them but worrying about future returns for a card I got for nothing would be pretty far from my mind atm.

Sorry, I'm not having a go I'm more trying to get you to just enjoy our spoils now and get the most from it.

Great card BTW!
 
oldestgregg said:
This might just be me but I don't see problems with either to be honest. Dev card or not, it was a prize...which was free? You didnt pay for it so why would they honour a purchase warranty? I kind of see what you are saying but can you not just enjoy getting a thousand pounds worth of free GPU.

Im sure if it was faulty you could get in touch with them but worrying about future returns for a card I got for nothing would be pretty far from my mind atm.

Sorry, I'm not having a go I'm more trying to get you to just enjoy our spoils now and get the most from it.

Great card BTW!
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Dont worry mate, unlike a lot of people in this subforum im not getting pissy and no offense taken :D I'm overjoyed and more than happy for getting it as i would never burn £1000 on a GPU so i totally get I'm extremely fortunate but a prize or not, its such an expensive piece of equipment if i can get the warranty cover I would 100% want it.
 
HybridX said:
Dont worry mate, unlike a lot of people in this subforum im not getting pissy and no offense taken :D I'm overjoyed and more than happy for getting it as i would never burn £1000 on a GPU so i totally get I'm extremely fortunate but a prize or not, its such an expensive piece of equipment if i can get the warranty cover I would 100% want it.
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As I said, I see what you mean and ,having paid £1000 for mine, would much rather have your "problem" than an empty bank account!

Looking back my comment does sound a little snarky but I was just trying to help you see that for what you won, just try and enjoy it to the maximum instead of worrying about something which has not happened.
 
Everything Nvidia do brings bad vibes... Anyone noticed when Nvidia have a forum post off we go about how crap they are.


Why can he not claim on the warranty? Because like Razer Nvidia make fragile products. I would say they have thier hands full on RTX returns. That is why they wanted Super out the door because they know RTX is a tick tick timebomb. No one can dispute this because it is only a year old no one has yet owned a three year RTX card. So prize or not if you make a product honor the five to six years that is deemed reasonable under law.
 
Congrats on the card btw. I never win anything :p.

But I’d personally say you should have warranty prize or not. If you won a brand new car you’d expect it to come with warranty/servicing etc. The same a purchased car would so I see no reason why they shouldn’t provide you with the standard warranty and support.

What about if you received it and it didnt work? Just throw it away because you won the card instead of buying it?

So I’d get in touch with nvidia and or ocuk as ask how to register the card for warranty.

Great card btw. The FE card is a good one, loved mine on air before I sold it. As good as most AIB cards in my opinion. A little warmer perhaps but just as quiet and nothing a small undervolt can’t sort out from experience.
 
Don't know what Nvidia expected. Without the warranty, winning that sort of prize could feel somewhat of a "maybe win"? You could celebrate one day, it dies the next, and then what. "Thanks, Nvidia..."?
 
Can't help with the warranty situation but interested in the card. Apart from the sticker does it have any visual differences to the release card?

I've seen a few pics of development boards and they have extra debug ports on etc. Would also be interesting to know what BIOS it has too. Hopefully some (Super) BIOS with high power and voltage limits
 
I would want at the least some kind of explanation as to why you got a dev board. Does it say this in the competition T&C ? Just PM the OCUK member who posted the competition, I assume it was the Quake II RTX one.
 
It's quite possible it's not an actual development board but a sample, for reviews or demonstration. As mentioned it looks a bit final/complete. It's probably a generic sticker they use on everything up to promotional pieces. I doubt Nvidia have a roll each of "Development only", "Review sample" and "Promotional, not for resale"!

I test TVs and some have a very serious looking SAMPLE ONLY, DESTROY AFTER USE sticker while others are just last year's model with development firmware on.
 
varkanoid said:
I would want at the least some kind of explanation as to why you got a dev board. Does it say this in the competition T&C ? Just PM the OCUK member who posted the competition, I assume it was the Quake II RTX one.
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LuckyBenski said:
It's quite possible it's not an actual development board but a sample, for reviews or demonstration. As mentioned it looks a bit final/complete. It's probably a generic sticker they use on everything up to promotional pieces. I doubt Nvidia have a roll each of "Development only", "Review sample" and "Promotional, not for resale"!

I test TVs and some have a very serious looking SAMPLE ONLY, DESTROY AFTER USE sticker while others are just last year's model with development firmware on.
Click to expand...

I think @LuckyBenski is right. It seems to be a normal FE but with the label on it so I wonder if it is a promotional piece, besides i'm not complaining. Just need to figure out how to cover myself for the warranty
 
Kind of shocking you can't have warranty on it even if it is free especially giving the bad rep of space invaders on the RTX card and to those saying who cares it's free etc what if the OP sells his card because he has this now and then it does on him a few days later

Also that sticker is probably just so the competition holders can't sell it
 
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