Direct Recovery Solutions

Bes · 31 Mar 2009 at 13:41

So just had a letter from some debt collection monkeys in regards to the gas supply. (nothing to do with me- they are querying 2005). It was just addressed to "The Occupier".

Now the letter has got me a bit riled- there is no Dear Sir/ Madam or anything- it just basically states I need to contact them on an 0870 number and give them some info- it finishes with a sentence in bold stating that they will send someone 'round if I do not contact them...

Why the hell should I call an 0870 number at my own expense to give them information when they write such rude letters? Where do these guys get off?

I am thinking of writing to them, withdrawing implied right of access and then seeing what happens- if they had given me a geographical or free number to call and written a halfway- polite letter, I would call them, but I get so annoyed at the way people conduct business sometimes.

Anyone else had experiences with them?

Bes · 31 Mar 2009 at 14:56

Really? I assume they do that so you open the letter- as the current owner of the debt or whatever may have moved out- hence I would never open....

Bes · 31 Mar 2009 at 20:28

Nope- Direct Recovery Solutions on behalf of British Gas

Bes · 31 Mar 2009 at 20:32

Ok It's going back in the post with the envelope saying:

"Mr Occupier unknown at this address- please return to sender"

Bes · 31 Mar 2009 at 20:34

Burnsy2023 said:
That might not be a wise idea as unlike other companies, BG have some extra rights under the Gas Act.

awwwww

Perhaps I should just stick my original plan and revoke implied access to my front door and ignore them

Bes · 31 Mar 2009 at 20:37

Burnsy2023 said:
Is it definitely not your debt?

100% not. I only moved back to the UK permenantly in October. They are referring to a debt in 2005.

Bes · 31 Mar 2009 at 20:42

Bar said:
Why do people need to get some militant over something so simple to resolve.

Phone the number, explain when you moved into the property and provide details of the landlord.

Its not a big deal, they have tried to track the previous occupant, have had no success and will look to see if the current occupier knows anything (forwarding address etc).

BG have the right to access the property to cut the supply if it is terminated within the property.

Making the phone call and talking to the people will be FAR FAR less hassle than anything else.

Why do people have to "stick it to the man" so much?

Read my original post.... I REFUSE to be anything approaching helpful to companies that are so rude. If they had written to me in a more courtieous manner and not provided me with a premium rate number to call me on and topped it all off with the thread (in bold) of sending in the heavies, I would co-operate.

Bes · 31 Mar 2009 at 20:45

Bar said:
Why do people need to get some militant over something so simple to resolve.

Phone the number, explain when you moved into the property and provide details of the landlord.

Its not a big deal, they have tried to track the previous occupant, have had no success and will look to see if the current occupier knows anything (forwarding address etc).

BG have the right to access the property to cut the supply if it is terminated within the property.

Making the phone call and talking to the people will be FAR FAR less hassle than anything else.

Why do people have to "stick it to the man" so much?

Oh I should have also mentioned they already contacted me once and I gave the letter to the landlady who said she contacted BG about it. Was 6 months ago when I first moved in so just forgot about it.

That is why.