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Display driver has stopped responding and has recovered

scwilson

scwilson

scwilson

Associate
Joined
18 Oct 2010
Posts
193
Location
South Coast UK
Hi Folks,

I've googled this and there seems to be many people with the same problem, some have fixed it, some haven't and it's driving me mad as of late.

I don't play any games but my Video Card (nvidia Quadro FX570) driver seems to stop responding and recover when I am watching videos on my PC, which has an AMD Phenom II X6 1090 CPU, Antec TruePower 650 PSU and 4GB Corsair XMS3 1600 memory.

I am running Windows 7 Ultimate 64-bit and am up-to-date on all updates.

Does anyone here have this problem and how should I fix it? I've tried latest nvidia drivers + various older ones to no avail.

I am at the point where I think I should just re-install my PC but believe this should not be required. The card is not overclocked and everything else on the machine works fine. I can't imagine it is the GPU since so many people have this problem and we all can't have faulty GPUs. I believe it is Windows.
 
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Does it happen only when watching videos? Have you tried using a different Video Player? What Video player are you currently using? Is it 64-bit compatible?
 
As far as I know, yes, only when watching videos. I try a mixture of .M2T, MP4 and AVI but it seems randon as to when it crashes.

I use mostly VLC, the latest version whatever version that is. Sometimes use Media Player for wmv files. 64-bit compatible - not sure, presumably so. Even if not, it can run 32-bit mode surely?

Wondering if it could be CPU related? I use cool n quiet with my Phenom II X6 so when not being used heavily, all cores drop to around 800Mhz and around 1.1 volts. I'm just guessing now.
 
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So it happens with both WMP and VLC?

Have you tried PotPlayer, SMPlayer or KMPlayer?

Some of these have specific x64 executables (VLC too I think) - but I think with a 64-bit OS its always better to run with a 64-bit exe if one is available.

Stabbing in the dark really, but who knows what idiosyncracies different hardware configurations have....
 
Ok - so I removed the current drivers, rebooted in safe mode and used DriverSweeper 2.1.0 to remove the final nvidia bits. Rebooted and installed the latest MAR14 nvidia drivers (267.17-Quadro-win7-winvista-64bit-international-whql) and touch wood, it all seems to be OK. It would have crashed by now and it appears to be running fine. Have played a whole load of HD camcorder footage which usually caused the display driver to crash in both Windows Media Player and VLC and its working fab.
 
It *CAN* be attributed to RAM as well. On my system it was an unstable OC and bumping the voltage to the card up one notch fixed it, but you say yours isnt overclocked. If your CPU is OC'd I'd try it with that off if the driver sweeper thing doesnt work out
 
Thanks. It seems to be OK now. My camcorder footage (.M2T) all play fine now, where as before the driver crashed. I've tried a selection of other media (avi, mp4. mkv etc) and they are OK. I then tried youtube videos and this crashed - so after a bit of research, I disabled hardware acceleration in my flash settings and this sorted it. So I guess it was the drivers after all. Maybe the MAR14 release from nvidia sorted some underlying issues out as I did try the same procedure with almost every nvidia release to no avail.

I have a Quadro in my laptop which runs 32-bit Windows 7 and I've never had any problems.
 
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