dll error

[drphibes]

Hi

A friend has sent me an email regarding an annoying error message that has started to appear everytime he boots his laptop.
He is running windows 7 and he says that he has not installed/uninstalled anything that he can think of that would cause this error to appear.

This is what he gets below

C:Users\User\AppData\Roaming\tsidv.dll

He clicks to make the message dissapear and the laptop works fine but its just annoying him !!

Any ideas ?

Thanks

 

[drphibes]

Just disable the startup entry which links to the dll in msconfig

http://www.netsquirrel.com/msconfig/msconfig_win7.html

I think the problem is he has no idea what programe this dll is linked to ?
Not sure he would be able to identify the culprit going through the msconfig route.

 

[drphibes]

Thanks I will pass on the advice and see if he has any success .