DNS error. please read

Liquiduk · 23 Aug 2011 at 20:46

So it is currently day two of being sick to death of having no internet and I have ran through every basic procedure I can endure, such as reseting router, factory settings and messing around with my Dynamic DNS settings in my TG585v7 Router. My provider is TalkTalk and they have been of no real assistance.

They have told me from there end, there are no visable problems and my router is telling me the same with all green lights showing steady and fine but that isn't the case, as I cannot connect to the internet and troubleshooting tells me "The DNS server isn't responding".

If anybody could help it would be brilliant, my config page:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\System32>ipconfig /all

Windows IP Configuration

Host Name . . . . . . . . . . . . : MediaPC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : lan

Ethernet adapter Local Area Connection:

Connection-specific DNS Suffix . : lan
Description . . . . . . . . . . . : Realtek RTL8168D/8111D Family PCI-E Gigab
it Ethernet NIC (NDIS 6.20)
Physical Address. . . . . . . . . : 6C-62-6D-7A-AC-23
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::5d53:66a3:934c:486d%10(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.64(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : 23 August 2011 20:36:45
Lease Expires . . . . . . . . . . : 24 August 2011 20:36:45
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DHCPv6 IAID . . . . . . . . . . . : 241984109
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-15-52-20-E5-6C-62-6D-7A-AC-23

DNS Servers . . . . . . . . . . . : 192.168.1.254
NetBIOS over Tcpip. . . . . . . . : Enabled

Tunnel adapter isatap.lan:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : lan
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 12:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

C:\Windows\System32>

Liquiduk · 23 Aug 2011 at 21:18

how do I check if I can ping 4.2.2.2? And by manually entering those DNS settings you mean via control panel>network and internet sharing>change adapter settings>properties and then alter it in "Internet Protcol Version 4"?

Thanks for the advice

Liquiduk · 24 Aug 2011 at 13:14

Still no success with both of these options. I have been able to access the DNS settings through the cmd, with "telnet" but I have no idea what dns's I need to manually enter.

Liquiduk · 24 Aug 2011 at 16:49

Here is my response to that ThomP,

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>nslookup
*** Default servers are not available
Default Server: UnKnown
Address: 127.0.0.1

> set type=a
> google.co.uk 8.8.8.8
Server: [8.8.8.8]
Address: 8.8.8.8

DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
*** Request to 8.8.8.8 timed-out
>

It's really beginning to frustrate me now.

Liquiduk · 24 Aug 2011 at 20:10

Can anybody help with this issue?

Liquiduk · 24 Aug 2011 at 20:19

stage one complete

Liquiduk · 24 Aug 2011 at 23:14

The DNS settings I have been recommended so far haven't worked.

Liquiduk · 25 Aug 2011 at 10:51

Well as of right now there are two other machines on the network, a desktop and a wireless laptop and all are getting the problem. When I ping 8.8.8.8:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ping 8.8.8.8

Pinging 8.8.8.8 with 32 bytes of data:
Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 8.8.8.8:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

C:\Windows\system32>

Funnily enough I recently got a trial version of Mc Afee and I thought straight away when the problem arose that I should delete mc afee, so once I did that I noticed no change what so ever and now have turned every firewall off in my computer.

Liquiduk · 26 Aug 2011 at 23:43

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\System32>ping 192.168.1.254

Pinging 192.168.1.254 with 32 bytes of data:
Reply from 192.168.1.254: bytes=32 time=1ms TTL=64
Reply from 192.168.1.254: bytes=32 time=1ms TTL=64
Reply from 192.168.1.254: bytes=32 time<1ms TTL=64
Reply from 192.168.1.254: bytes=32 time<1ms TTL=64

Ping statistics for 192.168.1.254:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 1ms, Average = 0ms

C:\Windows\System32>