DNS resolving issue?

Jonny69

Jonny69

Jonny69

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Got a mate trying to connect to the internet over his wireless network but it won't seem to resolve any site IP addresses. It's XP SP2, connected to the wireless network ok and the IP address is correct, as is subnet, gateway and DN server. Ipconfig tells me all is ok and the router says it is connected to the internet.

When IE is opened it says "connecting to 1.0.0.0" and times out instead of picking out an IP address for Google. It logs into the router wirelessly fine and it can ping bbc.co.uk and google from a command prompt. Putting the IP address for Google into IE gets it to the Google homepage but none of the links get anywhere.

There is no proxy set and no hosts file getting in the way. The computer has had Mcafee in the past, would that have made a proxy through itself? It also has a modem connection through a mobile phone but it's disabled and set to never dial a connection in IE.

Anyone got any ideas?
 
Is MS IPv6 installed on that PC ? ? ?
If it is, uninstall it and try again.
 
Last edited:
JonRohan said:
You could try some other providers dns?

Try getting to a website via IP: OcUK are: 83.245.33.200
Click to expand...
Yes all sites are accessible using IP but any links (like through Google results) don't get resolved.

ns400r said:
Is MS IPv6 installed on that PC ? ? ?
If it is, uninstall it and try again.
Click to expand...
What is this and where would I see if it is installed?
 
That's what I tried, set it as the router's IP address but it didn't help.
 
Try setting it to the external DNS server instead of the router's IP. I had a similar problem which was resolved this way.

However you say it says it is connecting to 1.0.0.0...this is most strange, is it possible that he has been infected by some malware?

Open his hosts file (C:\<windows folder>\system32\drivers\etc\hosts) using notepad and see if there is any reference to the 1.0.0.0 in there. If so then I suggest you get some serious anti-malware scanning done :)
 
He says it works from the command line tho with ping so obviously isn't a dns server problem.

Is it just IE that is effected? Does an email client or some other software that needs to connect work ok?
 
Open Control panel|Network Connections
Then right click your network connection and choose Properties.
Look in the list of installed items, if the Microsoft TCP/IP V6 protocol is installed, disable or uninstall it.
Restart and try the computer on the internet again.
 
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