Soldato
- Joined
- 14 Jul 2005
- Posts
- 9,361
- Location
- Birmingham
I am leaving Virgin and going back to ADSL/VDSL broadband.
There is already a connected BT line and master socket in my house. I just don't have a number for it because for the past 10 years I have been on Virgin Media.
I thought that Virgin had their own network that was independent of BT's. Certainly, the Virgin phone line cable comes in to my house at a different location and to a different socket than the BT one does.
When I'm looking for a new broadband deal, they all want to charge me an engineer installation fee, even though I have a BT line already coming in to my house.
Does this sound right?
There is already a connected BT line and master socket in my house. I just don't have a number for it because for the past 10 years I have been on Virgin Media.
I thought that Virgin had their own network that was independent of BT's. Certainly, the Virgin phone line cable comes in to my house at a different location and to a different socket than the BT one does.
When I'm looking for a new broadband deal, they all want to charge me an engineer installation fee, even though I have a BT line already coming in to my house.
Does this sound right?