Do I need to cancel payments?

Deific · 29 Oct 2009 at 20:33

I'm about to swap provider, I have my MAC key and will phone up tomorrow to sort the package etc. but was wondering whether once I switch over will my old provider stop charging me, or do I need to phone them up and tell them to stop any payments from now on?

esK` · 29 Oct 2009 at 20:45

Should cancel upon migration, Keep an eye on your bank account

mp260767 · 30 Oct 2009 at 12:57

phone up once your live on your new service and cancel, get the name, in full, of the person your talking to, any reference numbers etc that identify you made the call.

going through similar at the moment with o2 as they "don't have a record that you called us to cancel....".

might not be needed but better safe than sorry.

ANDARIAL · 30 Oct 2009 at 13:45

If paying by DD i always cancel the DD at my bank,then they can`t take out any money `by mistake`

bloodline76 · 31 Oct 2009 at 05:05

I was with tiscali and they kept charging me three months after so I would stop the DD and wait for a final bill from them. At least you know then that you will only be paying them what they are owed.

JayEmKay · 31 Oct 2009 at 10:53

Yes, stop the payments and wait for them to bill you for the final amount..
(from experience -

)