Do I Need to RMA My Asus P5K :(?

Midget^ · 10 Feb 2008 at 16:58

I just bought the Asus P5K about a week ago, and have noticed a sort of high pitched hissing sound, louder when under load but still noticible when doing normal things like browsing. The noise is coming from here (forgive the picture, camera phone

):

I'm almost positive it's coming from this solid state capacitor (I assume that's what it is, though I may be way off), because if I touch it lightly with a piece of rubber I can change the frequency of the hissing.

Should I RMA this board? The only reason that I'm hessitant is because I've heard Asus have an awful RMA service

.

split · 10 Feb 2008 at 17:03

If it works, you may have a job RMAing it.
This noise has been reported on many boards..seen various attempts at fixing it.

Such as.....

get a pencil...one with a full eraser turn on your computer and get it to squeak....go around pushing on every one untill it stops....then hot glue tht one down
No idea on risk

Midget^ · 10 Feb 2008 at 17:16

Yeah I figured there might be complications since the actual motherboard works perfectly. It's not so much the sound I'm worried about, it's more the consequences of letting a noise like that go on for a long period of time, is there a risk that it'll go POP?

As for the penic rubber, I've already found the culprit... but hot glue? Sounds risky

!

IAmATeaf · 10 Feb 2008 at 18:39

Can't you post a pic that's in focus as it's difficult to make out what the comp is in the pic you've posted. I've heard of the coils on Asus mobos making a high pitched whine, the hot glue binds the core of the coil to the winding so no more noise.

Midget^ · 10 Feb 2008 at 19:22

It's hard to get a picture on a crappy camera phone that's in focus so close up, especially on my aging Samsung e900, I should probably invest in a cheap digital camera but I'd never use it

.

I don't think it's the coils making the noise as my board doesn't have any (visible at least), it's coming from the solid state capacitor.

IAmATeaf · 10 Feb 2008 at 20:20

Well having a look around the t-internet it looks more like a voltage regulator then a cap which is why I was asking.

Kanifee · 10 Feb 2008 at 20:40

Asus are renound for being a real pain in the arse when it comes to RMA's so on something that actually works to a degree your gonna have some real fun!