Hi guys, I thought this forum would be most fitting for this sort of question. Hope it gets some response and proves me right, lol!
Anyway,
My home-IT support business is heading in the direction I was planning and branching out to small business. One business I look after have a bit of a messy hardware and software arrangement, no uniformity or consistency. Reason being they have had all sorts of people in chopping and changing things.
Everytime I visit I tidy up bits and bobs as I go.
It's quite a simple setup really and as all the staff are familar with it I don't wish to change the fundamentals.
They have asked me to document there computer system so what I am after is some sort of example documentation or templates. Basically what hardware they have, what software, any passwords, usernames, network addresses/ip's etc.
Perhaps you have done this kind of thing before and have a piece of work you are proud of which you would not mind me using as a template.
I am also after some book recommendations to learn about subnets and domains, basically proper networking.
If you could help that would be great.
Cheers,
Chris
Anyway,
My home-IT support business is heading in the direction I was planning and branching out to small business. One business I look after have a bit of a messy hardware and software arrangement, no uniformity or consistency. Reason being they have had all sorts of people in chopping and changing things.
Everytime I visit I tidy up bits and bobs as I go.
It's quite a simple setup really and as all the staff are familar with it I don't wish to change the fundamentals.
They have asked me to document there computer system so what I am after is some sort of example documentation or templates. Basically what hardware they have, what software, any passwords, usernames, network addresses/ip's etc.
Perhaps you have done this kind of thing before and have a piece of work you are proud of which you would not mind me using as a template.
I am also after some book recommendations to learn about subnets and domains, basically proper networking.
If you could help that would be great.
Cheers,
Chris
