dodgy monitor- OSD locked

Disco Boy · 27 Jan 2010 at 23:52

I bought an OCUK value (aka hanns-g) 19" (HW191D) monitor last February.

It has developed a problem; it has become very bright, and the menus are locked (it says "OSD locked" when I try to get onto the menus) so I cannot adjust the settings. I have tried holding down the menu button to unlock the menus, to no avail.

Is there a way in which I can fix this problem?

Cheers guys.

siumatfung · 27 Jan 2010 at 23:54

webnote/phonecall to ocuk could be a fault and you wouldnt want to miss out on the warranty

Culinia · 27 Jan 2010 at 23:55

On my monitor to unlock/lock the OSD you have to turn it off, then before turning it on hold "MENU" for 10seconds whilst pressing the on button once.

Disco Boy · 28 Jan 2010 at 00:10

siumatfung said:
webnote/phonecall to ocuk could be a fault and you wouldnt want to miss out on the warranty

Indeed, this occurred to me, so I posted in the CS forum, I will drop them a webnote tomorrow if I can't resolve it on my own from advice here.

Culinia said:
On my monitor to unlock/lock the OSD you have to turn it off, then before turning it on hold "MENU" for 10seconds whilst pressing the on button once.

So press the button whilst turning it on? I tried this, and many combinations thereof, to no avail.

Culinia · 28 Jan 2010 at 00:18

Disco Boy said:
Indeed, this occurred to me, so I posted in the CS forum, I will drop them a webnote tomorrow if I can't resolve it on my own from advice here.

So press the button whilst turning it on? I tried this, and many combinations thereof, to no avail.

To elaborate once the monitor is off:

Hold down MENU 'before' turning on and once pressed on keep holding the MENU - not the powe switch for about 10s.

This works for me but I'm not if it will work for hansg - mine is Fujitsu-Siemens

If not try longer I just googled and someone suggested 45seconds so?