Dodgy Virgin Media emails?

Minxy · 29 Oct 2020 at 18:30

Does anyone with Virgin Media receive emails telling you that you can view a usage statement? I don’t have their mobile phone services, just their fibre and TV but I’ve had a couple of emails from the address below, would anyone know if it is genuine please?

[email protected]

Me and my silly fingers accidentally clicked through to what looked like the Virgin site on an iPad so do I need to secure my account now?

Thanks

Hades · 29 Oct 2020 at 18:34

If you entered your password or any security details then yes.

Kenai · 29 Oct 2020 at 18:34

That's the address my VM comms arrive from, had a usage statement one today though I don't open them anyway as i'm not particularly interested

Minxy · 29 Oct 2020 at 18:35

Hades said:
If you entered your password or any security details then yes.

I didn’t enter anything, I just closed the window and then went to the VM site from Google.

Minxy · 29 Oct 2020 at 18:40

Kenai said:
That's the address my VM comms arrive from, had a usage statement one today though I don't open them anyway as i'm not particularly interested

I was trying to delete it because I wasn’t interested and managed to hit the wrong part of the screen :rolleyes:

Duke · 29 Oct 2020 at 20:20

Yes its legit.

secretspy · 29 Oct 2020 at 21:39

Yeah I had an email too but didn't login to check it. (I usually go straight to the company's website and log in when ever I get any new email anyway, just in case)

Minxy · 29 Oct 2020 at 21:58

secretspy said:
Yeah I had an email too but didn't login to check it. (I usually go straight to the company's website and log in when ever I get any new email anyway, just in case)

Very wise, my clumsy fingers tripped me up on this occasion. Good to know it’s legit though. Thank you.