Does OcUK handle RMA for motherboards?
- Thread starter otester
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Best to ask in the customer service section of the forum, here:
https://forums.overclockers.co.uk/community/ocuk-customer-service.116/
Or send them a webnote.
https://forums.overclockers.co.uk/community/ocuk-customer-service.116/
Or send them a webnote.
Lucky you, I have RMA'ed both a motherboard and a CPU through overclockers.co.uk back in 2017. My post is in the customer service section, but I'm not sure if I can link it. The motherboard (Gigabyte Z97X Gaming 7) got sorted out nice and easy, came back working the way it should. Unfortunately the same wasn't the case with the CPU (4790k), OCUK tested it and for them it booted into Windows fine, whereas it wouldn't for me.
In hindsight, the support staff recommended I contact Intel (was still within warranty), who could have replaced it for me. I should have done but never remembered to do so. Ended up downgrading to a Xeon E1230 v3 since I couldn't find any decent stock of 4790k at the time. Not the highest clockspeeds, but it's done me well and runs cool/stable. All the more reason to look forward to upgrading to a new Ryzen next year!
In hindsight, the support staff recommended I contact Intel (was still within warranty), who could have replaced it for me. I should have done but never remembered to do so. Ended up downgrading to a Xeon E1230 v3 since I couldn't find any decent stock of 4790k at the time. Not the highest clockspeeds, but it's done me well and runs cool/stable. All the more reason to look forward to upgrading to a new Ryzen next year!