They don't change the air filter on every service in most cars though?
Does the schedule for yours stipulate it every service?
Just rang the dealership in question. The service manager wants to see the car first thing Monday morning. Also sent her pictures of said filter and she agreed it looked old - couldn't explain why but said it will all be sorted Monday.
So much for main dealers being the best place for your car! At least my trusted mechanic used to put all your old items (minus oil filter) in the boot for you to see before disposing of them!
[TW]Fox;26889004 said:Was this a main dealer? 'Full service' amongst independents is a totally meaningless term that is open to interpretation. What does it even mean? Everything? So gearbox oil? Etc
The fact it's a main dealer means absolutely nothing in terms of quality/trustworthiness or competence.
Bad service occurs at main dealers and independents alike.
I had a ford dealer charge me for a replacement air filter on a service once, they swore blind they'd replaced it until I asked them what they had done with my £200 induction kit.
I've also had a Volvo dealer charge for 8 spark plugs on a service, 4 x ignition plug, and further down the list it said 4 x something else.. same price as the spark plugs.
You have to keep your eyes wide open with garages until you can find a trustworthy place.
Difficult to say with a 3k old paper air filter though.. worst case they are not expensive to replace anyway, that one doesn't look too bad any way.