Does VAT not included have to be advertised?

PaulStat · 14 Jun 2010 at 09:23

So I ordered a new lens on Amazon (can I mention them?) through a third party seller, no where did it mention that the price didn't include VAT.

Last night I received a message from them "The total price did not include VAT. Please confirm if it is ok to dispatch."

Then a few minutes later I received an automated message saying it had been dispatched!

Hodders · 14 Jun 2010 at 10:14

Sounds a bit naughty ! You can quote prices inc or exc VAT but really should say what the deal is.

bigredshark · 14 Jun 2010 at 10:36

http://www.bis.gov.uk/files/file8127.pdf

2.2.7 All price indications you give to private consumers, by whatever means, should include VAT.

I'd say, selling through amazon, they're being rather dubious here.

Paul11 · 14 Jun 2010 at 11:31

it should say clearly if it doesnt include VAT

PaulStat · 14 Jun 2010 at 12:13

Odd I had a response back after asking the seller what was going on.

Dear Paul

The total price is the price. No Extra to pay. No VAT charged or added.

Thanks
Ifozi

Then why did they say

The total price did not include VAT. Please confirm if it is ok to dispatch.

Amp34 · 14 Jun 2010 at 12:20

Come from overseas?

PaulStat · 14 Jun 2010 at 12:42

ifozi is the seller, I can't find any reference to them being overseas no

Rojin · 14 Jun 2010 at 12:57

Took a bit of digging but finally found something on the site:

2. Fixed Price Sales

2.1 Under the Service, items are offered by sellers for sale at a fixed price ("Fixed Price Sales"). Unless otherwise agreed by us with the seller in advance in writing, the price of any items sold using the Service (including the applicable delivery charge) are displayed inclusive of any customs, import, export, and excise duty, VAT and other taxes which may be applicable and sellers may not charge or seek to charge the buyer, or allow the buyer to be charged, for any customs, import, export, and excise duty, VAT or other taxes which are additional to the price displayed for the item on the Site.

http://www.amazon.co.uk/gp/help/customer/display.html?nodeId=3216781

Hopefully though from the look of things you might be ok?

PaulStat · 14 Jun 2010 at 13:07

Thanks, yeah I assume so?!?! We'll wait and see if

(a) I receive it
(b) They charge me the price they advertised.