Dolphin PAYG free texts when should i get them?

Soldato
Joined
18 Oct 2002
Posts
2,983
Location
Stoke-on-Trent
Ive had to swap over to a orange dolphin PAYG sim for a few weeks while i wait for a new contract.

Ive topped up with £10 credit at 8am this morning which means i should get 300 free texts.

When do these get credited to your account?, as ive sent a couple of txt messages and im still being charged, and i havent received any txt to say ive been credited with the free texts.

Ive checked on 343 and im definately on dolphin.

Tried calling orange customer services this morning but it was a foreign call centre and the lady just said "Wait a while longer".
 
Not speaking about orange in particular here, but my experience on other networks is that you have to wait upto 48hrs before these things get switched on.
 
Summits up mate as Orange are almost instantaneous with the text confirming top up & then it only takes a few hours before you get teh text saying you have free text & net access.
When I top up the text gets to me before I leave the shop, Mad a.
 
Cheers, i got the text saying my £10 credit had been added but nothing about the free texts. Ill give it 48hrs and if nothing comes through ill contact customer services again.
 
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