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DPD Appointed New Couriers for Overclockers UK

Discussion in 'Latest News, Deals & Special Offers' started by Spie, Mar 10, 2009.

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  1. Spie


    Joined: Oct 17, 2002

    Posts: 13,055

    DPD appointed new couriers for Overclockers UK.

    As part of our commitment to constantly improve customer service I am delighted to announce that with immediate effect DPD are now the official courier of Overclockers UK.

    DPD were selected because of their outstanding performance within the computer trade and in particular their reliability of service and enhanced parcel handling resulting in greatly reduced damage claims. I am happy to report that a number of our delivery options have reduced in price and for heavy consignments the reduction is substantial.

    All UK and UK Offshore delivery options are now live with DPD International being added this morning.
  2. Addicted


    Joined: Jul 23, 2007

    Posts: 2,581

    Location: Worcester

    That's cool, though i thought it was only recently that OcUK moved from City-Link to DHL?
  3. Spie


    Joined: Oct 17, 2002

    Posts: 13,055

    Last October. When DHL were good they were good, but when they were bad ...

    I'm confident DPD are the right choice for us and our customers.
  4. DrMekon


    Joined: Dec 15, 2005

    Posts: 582

    Oh no.. that will be me looking for another retailer then... Things have been just fine the way they were... DHL was much better than CityLink...

    Ive always liked shopping here, as for the most part, I can chose Royal Mail.. their depot is really close to me, and easy to collect from. All other couriers are out of town, and as I dont drive, it is very difficult to get to them...

    Customers should have a choice, I dont mind paying a few quid extra to make things easy for me to collect or receive... It slamost just as annoying as couriers expecting you to be sat at home during the day waiting for a delivery.. like themselves, most of use work during these hours!!! Ive enven paid extra for Sat delviery, cos I know at the endo of the day, I will be there to collect, and it works out cheapter that trying to get to a deopt to collect an item...

    I cant even find out where the OPD depot is, theres no information on their website, so if Im not in, where do I go to get it....

    If this is now my only choice, then I may have to look elsewhere....

    It does seem like RM may still be an option depending on what is ordered.. but Id still like to know where I have to go to collect from OPD...
    Last edited: Mar 10, 2009
  5. ninefoureight


    Joined: Oct 21, 2002

    Posts: 935

    Think that is a very good point Mekon, if the depot is too far its definately an issue. Even with a car. I have to admit ive never heard of them or seen one of their vans around. Doesnt fill one with confidence.....
  6. Caseh


    Joined: Sep 10, 2007

    Posts: 5,249

    Location: Sheffield

    In GD, its been posted that DPD is the new name for Parcelforce. So maybe that's true.
  7. deshepherd


    Joined: Sep 15, 2005

    Posts: 762

    Its parceline, not parcelforce, that's become DPD

    see http://www.dpd.co.uk/dpdnewsletter_mar08.pdf
  8. jackthezipper

    Wise Guy

    Joined: Jul 23, 2007

    Posts: 2,226

    Location: Central Scotland

    Just had a delivery from DPD. Guy seemed nice :) and refreshing to have an electronic signature request on receipt. Not had that from other courriers in a while. Admitedly not from ocuk though :p
  9. Spie


    Joined: Oct 17, 2002

    Posts: 13,055

    Here's the full local depot list as promised. There's a few more than I thought.

    No: Depot Phone No. Address
    10 West London 0208 978 3843
    28 Commercial Way
    Park Royal
    NW10 7XF

    11 Woodford 0208 498 8643
    Unit 1, Woodford T/E
    Southend Road
    Woodford Green
    IG8 8HF

    12 London South 0208 243 3606 Unit 1
    Beddington Farm Road
    Off Purley Way
    CR0 4XB

    13 Kings Cross 0207 391 8646 101 Camley Street
    NW1 0PF

    14 Dartford 01322 625643 Unit 3
    20 Kennett Road
    DA1 4QN

    15 Crawley 01293 893647 Whitworth Road County Oak Way
    West Sussex
    RH11 7SS

    16 Chelmsford 01245 232093
    Chelmsford2: 01245 232056
    Montrose Road
    Dukes Park Ind Estate
    CM2 6TE

    18 London Bridge 0207 394 3968
    Unit 5
    Mandela Way
    SE1 1SE

    19 Isle of Wight 02380 344644 Unit 1, Enterprise Way
    Somerton Business Park
    Newport Road
    Isle of Wight

    20 Maidstone 01622 714646 Unit C
    Riverside Business Park
    New Hythe Lane
    ME20 6WT

    21 Southampton 02380 258646 Unit F
    Omega Enterprise Park
    Electron Way
    Chandlers Ford
    SO53 4SE

    22 Dunstable 01582 470643 Unit 16
    Humphreys Road
    Woodside Estate
    LU5 4TP

    23 Reading 01189 232643 Units 1 – 3
    Commercial Close
    Commercial Road
    RG2 0QS

    24 Newbury 01635 812643 Hambridge Lane
    Hambridge Road
    RG14 5TU

    25 Gloucester 01452 727196 Jessop Court
    Waterwells Business Prk
    GL2 2AP

    26 Leicester 0116 250 1606 28a Centurion Way
    Meridian Business Park
    LE19 1WH

    27 Bournemouth 01202 850300
    Unit 1 & 2, Arial Park
    Uddens Trading Estate
    BH21 7NL

    28 Geopost Wembley
    (Park Royal) 0208 601 7643 Unit 2, Athlon Road
    HA0 1YJ

    30 Birmingham 0121 665 3343
    Broadwell Works
    Birmingham Road
    B69 4DA

    31 Thetford 01842 855646
    10a Burrel Way
    Stephenson Ind Est
    IP24 3RW

    32 Rushden 01933 414645 Unit 17, Norris Way
    Sanders Lodge Ind Est
    NN10 6BP

    33 Peterborough 01733 842643 Empire House
    Saville Road
    Westwood Ind Estate
    PE3 7PR

    34 Cardiff 02920 772643 Spring Meadow Ind Park
    Mardy Road
    CF3 2ES

    35 Bristol 01179 415605 Units B1/B2
    Kingsland Estate
    St. Philips Road
    BS2 0JZ

    36 Exeter 01392 449643 Heron Road
    Sowton Ind. Estate
    EX2 7LL

    37 Cornwall 01872 574643 Victoria Business Park
    St. Austell
    PL26 8LX
    38 Swansea 01792 704643 Unit 1, Wyndham Court
    Clarion Close
    Swansea Enterprise Pk
    SA6 8QZ

    39 Yate
    (West Coast Express) 01179 374700
    Unit 21
    Pucklechurch Ind Estate
    BS16 9QH

    40 Manchester 0161 777 4606 Northbank Industrial Est
    Bessemer Road
    M44 5BF

    41 Nottingham 01159 777646 Unit 8
    Centurion Business Ctr
    Dabell Avenue
    Blenheim Ind Estate
    NG6 8WA

    42 Leeds 0113 292 5642 Network House
    Middleton Grove
    LS11 5PX

    43 Warrington 01925 605646 Unit 20
    Stretton Green Ind Est
    Langford Way
    WA4 4TQ

    44 Abergele 01745 357843 Unit D
    Tir Llwyd Ent Park
    Kinmel Bay
    LL18 5JN

    45 Preston 01772 662606 Millennium Road
    Millennium City Park
    PR2 5BL

    46 Sheffield 01142 572647 Unit 2
    Thorncliffe Ind Estate
    Brookdale Road
    S35 2PW

    48 Stoke 01782 578643 Unit 21/22
    Roseville Road
    Parkhouse Ind Est West
    Newcastle Under Lyme
    ST5 7EF

    49 York 01904 476642 Plot 5, Centurion Park
    Clifton Moorgate
    YO30 4RY

    50 Glasgow 0141 305 3643 104 Fullarton Drive
    Investment Park
    G32 8FA

    51 Edinburgh 0131 335 4043 Unit 23
    Cliftonhall Road
    EH27 8PW

    52 Aberdeen (Express) 01224 878686 Ocean Trade Centre
    Minto Avenue
    Altens Industrial Estate
    AB12 3JZ

    54 Newcastle 0191 402 5643 Unit 4
    Monkton Business Park
    South Tyneside
    NE31 2JZ

    55 Carlisle 01228 829643 Unit 2
    Kingstown Ind Estate
    Brunthill Road
    Carlisle, Cumbria
    CA3 0HA

    56 Glasgow 2 01698 811235 Unit 3
    Tannochside Drive
    G71 5PD

    71 Dublin 00353 18425122 Unit 53
    Airways Ind Estate
    Dublin 17
  10. Odin


    Joined: Aug 2, 2006

    Posts: 203

    Must say I am very disappointed with this turn of events. As a long term purchaser along with several friends of mine here in Gibraltar I feel the service has taken a big step back for me.

    DPD does not deliver to Gibraltar and I am not willing to purchase items to only be able to send via extremely expensive and poor parcelforce or for a couple of pounds less royal mail international service (which is also just as poor).

    When I called OcUk the response basically was thats what there is which I respect but it doesnt feel very supportive towards dedicated and frequent customers.

    I myself also admit that I have never heard of this courier company myself and seems to be limited only to Uk area. Could something be done for Gibraltar residents ? Who I remind you are also british citizens :p
  11. Spie


    Joined: Oct 17, 2002

    Posts: 13,055

    Odin, I am aware of this problem and I assure you I am looking for a Gibraltar solution. We do value your business and will do all we can to rectify the situation.
  12. Odin


    Joined: Aug 2, 2006

    Posts: 203

    Thank you for the response. I will keep an eye on it as I have another order pending in my basket at the moment. If I see a service become available I will add more things on and complete the checkout.

    Once again thanks for the response !! :)
  13. Spie


    Joined: Oct 17, 2002

    Posts: 13,055

    As an interim measure I have reduced the cost of Parcelforce Euro48 service to Gibraltar from £42 to £35 for a 30KG Parcel.

    I hope this helps.
  14. Odin


    Joined: Aug 2, 2006

    Posts: 203

    Once again thanks for your response and support. Unfortunately I would still rather wait for a better option. I still feel the price is quite high for the weight of the contents of my order I am sure does not come close to 30kgs (including packaging). This is also combined with the fact that it takes about a week or more for it to arrive in Gibraltar + I have to collect the packages myself at awkward working hours :(

    So essentially its paying alot more money for a much poorer and slower service.

    But I will remain true to my OcUk Colours and be patient :)
  15. DrMekon


    Joined: Dec 15, 2005

    Posts: 582

    Sorry OC.. looks like I will be shopping elsewhere if Royal Maill or Sat delivery is too expensive...

    21 Southampton 02380 258646 Unit F
    Omega Enterprise Park
    Electron Way
    Chandlers Ford
    SO53 4SE

    No good for me.. its further out than most couriers...

    Not happy..

    Wouldnt mind if couriers could call you when they are on route.. I work 15 mins from home, and could get back to receive items.. but they wont do this. They wont deliver to me work address either...

    I wonder how much time and money is wasted by couriers trying to deliver when most people are at work..
  16. Spie


    Joined: Oct 17, 2002

    Posts: 13,055

    Couriers make deliveries to delivery addresses. All possible enquiries indicate that DPD are amongst the best in the business at a price customers are prepared to pay.

    Depots exist as distribution centres for delivery vans. Nothing more.

    Have a look at their Superhub - http://www.youtube.com/watch?v=IEgS3kAENjw

    If you won't even give them a try (which after you have made 7 more posts will be free) then I'm sorry I can't help you.
  17. inflynx


    Joined: Apr 9, 2008

    Posts: 552

    Location: London

    Delivery prices appear to remain the same. Not sure how this is better for me as to a consumer, but to be fair I had no issues with neither CityLink nor DHL. If DPD is no worse than previous two I don't think I'd care who buzzes my door.
  18. DrMekon


    Joined: Dec 15, 2005

    Posts: 582

    I may certainly try tem.... but anticipate the usual, of not being in when they deliver, then wondering how on earth Im going to get to Chnadlers Ford and wondering how mcuh more that will cost me...

    I have a general rule if I cnat use Royal Mail, then I will shop elsewhere.. simple.. Unless of course, I actually have a day off work and nothing better to do than sit in all day...

    If prices have remained the same for the consumer, then why change, unless of course it benefits yourselves more...

    I thought maybe at least a Poll in the forum for members to be able to state if they have any issues with the existing courier, and even chose their preferred.. just to see what the general consensus was...

    lol.. 6 more posts..!!!

    Dont I already qualify...????

  19. sir-les-mp

    Wise Guy

    Joined: Aug 23, 2007

    Posts: 1,672

    Location: Rothesay

    Well im another loser in the changing of couriers
    with DHL i would pay just over £13 for next day delivery
    now im paying just over £12 for a 2 day delivery service
    I suppose thats what i get for living on a scottish island.
  20. Odin


    Joined: Aug 2, 2006

    Posts: 203

    After speaking to several friends of mine today here in Gibraltar who I know purchase with OcUk they are also very disappointed with this announcement.
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