DPD Delivered to wrong address (Panasonic 4k Blu-ray Player)

[Calo]

Hi All,

Just thought id keep you up to date on an amazing screw up on DPD's part in case anyone else has had this happen/will have this happen to them.

Basically, someone in a different town 10 miles away has signed for my parcel. Panasonic say everything looks fine from their point of view, but will be asking DPD to prove the signature happened at my address and not within this other town.

They say that can take 5 days to confirm - so the wait begins!

Credit to Panasonic however a they have already said they will send me a replacement or refund if they do get that confirmation from DPD. (which surely they will as the item is no where near me!)

I have to think though, is this not just organised theft?
Or an unlikely IT shipping label printing malfunction?
Or worst, the delivery driver cant read an address properly?

 

[Calo]

This is what im suspecting, thanks for sharing your experience. I doubt the box was hiding the contents, this kind of equipment usually gets a good marketing treatment on all the packaging in transit.

 

[Calo]

I received my package today. two days later after it was 'delivered' originally.
I don't have confirmation of what happened but I'm assuming the investigation lead to the package being picked up from wherever it was and brought to me in these two days.
Maybe they just marked it as delivered and signed for when it actually just landed at their Depot? Next day delivery turning into a 4 day delivery in the process.

So, a little faith restored in DPD, i think!