Dpd rant

[Mrwong]

Why do most online computer shops use dpd and not royal mail.

Again dpd delivery it to the wrong address, leaving it on the front door of the house. When it clearly says not to be left in a safe place, and must be given to a person.

On top of that I had call from DPD asking me if I could pick it up, as the driver was unable to pick it up from the wrong address and they were worried it might be taken.

Told them no, that's your problem, of course in a polite way. It seems a regular thing with dpd.

I never had any problems with royal mail, I would really prefer royal mail delivery.

 

[Mrwong]

Customers can just as bad tbh, had plenty of times when a customer has complained saying nothing has turned up even though I've been posted a note through the door, during the allocated time slot. (They have even said there hasn't been any note posted and adamant they were in) plenty of times I've banged doors, windows and looked over back fence to see if they in garden etc. If it's a high security item (phone, laptop etc) unless stated to go to neighbour etc. It has to be taken by the customer and photographed.
Why bother ordering stuff for that specific time and not be at home ready for it, or have someone there? complain that it has been returned to the depot...

I paid for weekend delivery as I knew I would be at home. The parcel had to be given to me and not left with anyone else. Lucky the picture is not of my house.