Dpd Sunday Delivery Fail

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NoobCannon said:
Sounds more like ocuk didnt send it out or it missed the collection
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Does this happen a lot? They were open till 5pm and confirmed to be via email everything was ready to go. I never got a confirmation email from ocuk to say it had been collected - but I am not even sure if they do that. I have not purchased any pc parts for a few years so can't remember
 
Had the same thing sort of for the first pic link. the warehouse may have printed out 2 labels so 1 is good and on the item the other was canceled giving the we did not revive parcel text.

But give them a ring tomorrow and you should get your money back as its not been delivered on time.And also a answer to where is it .Best youer going to get at this time on asunday
 
Quite clearly says they haven't received it. Therefore can't deliver it. If they haven't received clearly OcUK didn't dispatch it. So yes, a refund would be in order.
 
OcUK are pretty good with this sort of thing I'm sure they'll happily rearrange it for next Sunday for you :).


(They just refunded me when it happened to me)
 
RJC said:
Please post in the customer section and a member of staff will help.
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Hi there I already did this morning and got no reply but it is Sunday I guess people are busy

Feel free to lock or delete this thread if you want I have the answers I wanted

Thanks
 
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