Draytek Router

[Third Opinion]

I work for a company who has just suffered a major IT breakdown.

I was a technician ages ago and don't believe it is a router problem causing the outages.

One licensed software firm is blaming another and ultimately blaming this router. The problems are internal so I doubt it is the cause.

Is this a good make of router? I have come across this brand before.

 

[Third Opinion]

The problem appears to be internal, however the software is by various venders.

From the event logs a program was installed and failed knocking out a major piece of the phone system. A few minutes later the installation was successful from the event logs.

Unfortunately this coincided with the new router which was fitted by a different IT firm. All are blaming each other and I am no longer a techy.

The system failed to work after the failed installation and the software firm blamed the router which they say is poor quality.