DSL Max ISPs - Zen or ADSL24?

BunnYPandA · 22 Nov 2007 at 17:33

recently moved to northern ireland and am having trouble choosing an ISP for a new install.
it appears as if about 3 meg is the max i could hope for on a DSL max service. TalkTalk is the only LLU that is enabled on our exchange and i aint touching them with a bargepole.
i've always paid a premium when it comes to my ISPs and have found that i get good service from them. i'm not in a cabled area so thats out.
i've been with zen twice in the past and found them great. not tried ADSL24 but i like their layout and they also get good reviews from thinkbroadband.
the question is really, Zen or ADSL24? or are there any other contenders?

Nymins · 22 Nov 2007 at 17:50

Im on ADSL24 and their service is very good. Customer service is really good, its a ticket system so it goes right to them and not through some automated service.

daveyp · 22 Nov 2007 at 23:00

adsl24 are an entanet reseller you may find further information on entanet reseller in this list here http://www.ispreview.co.uk/review/top10.php they are 4, 6 and 7 in the list.

Iam with an enta reseller and they are pretty damm good.

tolien · 22 Nov 2007 at 23:54

In many respects it depends on how much you download - if you can get within either of the limits (20GB, 50GB; not including uploads) Zen offer, the QoS is going to be at least as good (if not better, especially at "peak time") as any of the Enta resellers.

DavidQ · 23 Nov 2007 at 02:56

I'm with UKFSN, an enta reseller .. I was switching to UKOnline but had a last minute change of mind. They have been a little slow for the last few weeks but they added a new segment to one of their centrals last Friday and have a new central comming online in early 2008. Being from Northern Ireland myself I really can't fault the service for £19.99 a month it does exactly what I want and more.

Freedom · 23 Nov 2007 at 05:06

Im currently with Zen, Ive never had a problem with them and rarley anydown time at all, Cant comment on there Customer Service as ive never had to call them.

They have a Zen portal which you can see all information, Set up Your Own Email address, Ftp access, See your line data, View how much you have downloaded, manage your payments.

Jumping · 23 Nov 2007 at 09:38

My first UK broadband ISP was Zen which was great, perfect service no download limits etc. But when ADSL max came into the game Zen was just to expensive for the service so I moved around for a bit changing ISP's.

Now im with ADSL24 which again is giving me an excellent service and good value for money. My vote would prolly go to ADSL24 at the moment, but Zen is a quality ISP too not sure what kind of packages they have at the moment and how they compare to ADSL24.