EA: We want to regain the trust of PC gamers

Gimpymoo

Gimpymoo

Gimpymoo

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EA rips a page from the Microsoft "Say it enough times and they will believe you" book.

http://www.mcvuk.com/news/read/ea-we-want-to-regain-the-trust-of-pc-gamers/0161776

Games giant EA says it is on a targeted mission to fix its PC reputation.

The firm has frustrated PC fans in recent years, following the poor launch performances of titles such as SimCity and Battlefield 4, plus perceived missing features from The Sims 4.

The publisher has since introduced a number of initiatives to its Origin PC service designed to win over users. These include allowing fans to return games they don’t like and giving away free titles for a set period. Now it’s introduced Origin Access - where gamers can play a catalogue of games for £3.99 a month.

“We are on a journey to regain the trust of the PC gamer,” said Peter O’Reilly, senior marketing director for Origin.

“Over the last couple of years we have focused on ensuring a great play experience from launch and bringing players a better experience on Origin with programs like the Great Game Guarantee, On the House, and now Origin Access. We’re excited about the progress we’ve made, but are always pushing ourselves to innovate on behalf of players.”

O’Reilly believes Origin Access will encourage gamers to play titles they wouldn’t have considered otherwise. And it plans to add more games – including titles from rival publishers – to the service.
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I summise this whole **** very simply...

EA Sports.
Steam.

I am done.

What stroke does the "senior marketing director for Origin" have when it comes to dictating where money should be spent when developing? He gets given a wheelbarrow of **** and is told to sell it.

Seems more like a cheap plug for Origin Access?
 
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I'll say the same thing I said in the Microsoft thread, I'll believe it when I see it. Thankfully for them, over recent years Ubisoft has been taking the biscuit for quite possibly the worst major developer/publisher.
 
lol haven't they said that before?

Let's look at these initiatives shall we and see how this ties into "trust"

- These include allowing fans to return games they don’t like. (Great Game Guarantee)

- giving away free titles for a set period. (On the House)

- Now it’s introduced Origin Access - where gamers can play a catalogue of games for £3.99 a month. (Origin Access)


All they are doing is selling.
- Great Game Guarantee is limited to a set number of hours played.
- On the House. ****** old games which nobody cares for
- Origin Access. Crap small catalogue of games. No DLC included. Doesn't include the latest games and I bet in the future the only way to play Betas will be if you sign to this service.

Now you tell me how is that winning back confidence of gamers and regaining their trust? It is just a cheap PR stunt, use a few buzz words here and there and think that PC gamers are mentally retarded to fall for it.

If they want to win my trust then they can do this for a start:
- Fire useless Community Managers who are nothing but puppets held by the strings of their masters.
- Stop the Ronku programme
- Stop bribing gaming journalists, moderators and giving VIP lunches and flights to content creators who then feel obliged to give positive reviews about your game when they are crap in reality. (Yes PC gamers saw right through Hardline and SWBF and they are a flop)
- Release working games for once
- Listen to gamers and communicate with them
- Don't think that the CTE is good if it means fixing a game takes years to accomplish.
 
“Over the last couple of years we have focused on ensuring a great play experience from launch and bringing players a better experience on Origin with programs like the Great Game Guarantee, On the House, and now Origin Access. We’re excited about the progress we’ve made, but are always pushing ourselves to innovate on behalf of players.”

3 words - Star wars battlefront - lol
 
As many have said already, EA have stated they'll change a few times before and nothing happens, i'v avoided any EA game since Battlefield 3.

Having said that, i kind of like the idea of "Origin Access" but it needs to be implimented the right way, ie with other publishers/devlopers etc
 
Yup, as said, we've heard it all before.

I'll start considering EA products again once they allow them to be purchased and ran via Steam. Not that Steam is angelic of course.
 
To be fair Steam are angels compared to what we normally have to put up with the other companies. Not to mention their games have proved to be far more polished and complete without milking you although they seem to be transitioning towards F2P models now and away from single player which is disappointing.

To give EA the credit, Origin has also caught on quite a bit in recent years too. Can't comment on Uplay as I'm not in a habit of buying Ubisoft games these days.
 
EA has a very large number of long-term haters so will always get backlash no matter what they do. No idea what they can do to sort that out.

That said, things like the 'Great Game Guarantee' has made a difference to the industry. I'm pretty sure that Steam wouldn't be providing refunds today if EA hadn't done it first.
 
ZombieFan said:
EA has a very large number of long-term haters so will always get backlash no matter what they do. No idea what they can do to sort that out.

That said, things like the 'Great Game Guarantee' has made a difference to the industry. I'm pretty sure that Steam wouldn't be providing refunds today if EA hadn't done it first.
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Erm...

The "EA Download Manager - LOLs" would not exist full stop if not for Valve.

Valve were innovating before anyone at Electronic Arts knew what the word meant.

If not for Valve, I expect EA would have threw in the towel on PC gaming many years ago.
 
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Jamesyboyjim said:
Stop making poor games and put them back onto steam. I think that's a good start.
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Isn't the reason the games aren't on Steam due to using EA as their backbone server for gamelists etc?

I suppose the games could be listed on Steam but played through the EA servers, similar to Assassin Creed via Uplay, but that just seems a little pointless in my mind.

I might be misinformed though.
 
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Gimpymoo said:
The firm has frustrated PC fans in recent years, following the poor launch performances of titles such as SimCity and Battlefield 4, plus perceived missing features from The Sims 4.
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EA have been scum since the 90's.

The only way they could gain my trust is to release everything on Steam, and flawlessly, so I don't even know it's them. Then when one day I notice all these great games I've been playing (through the delivery platform I want to play through) have come from them, I may give them some credit.
 
I think it's perfectly reasonable to not release games on Steam. Valve take *30%*....and more or less decide the fate of developers based on their featured whims. Same as the Apple App Store, making a successful game is more about schmoozing the right people at Apple/Valve rather than the game itself.
 
I don't think origin is bad, I think the games are bad.

SWBF was the last nail in EA's coffin for me, how they could get not only a great series but a great franchise ruined is unbeleivable.
 
Moothead2 said:
Why on earth would EA decided to put their games on Steam and lose 30% of their revenue when they have their own successful platform?
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Is it successful though? Why are they releasing garbage promises like these if they are rolling in it?

Surely 70% of a lot is better than 100% of much less.
 
I think it's perfectly reasonable to not release games on Steam. Valve take *30%*....and more or less decide the fate of developers based on their featured whims. Same as the Apple App Store, making a successful game is more about schmoozing the right people at Apple/Valve rather than the game itself.
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Why on earth would EA decided to put their games on Steam and lose 30% of their revenue when they have their own successful platform?
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well I rather prefer to stick to one platform where all my titles are and willing to pay the premium so developers get there full share... If Steam was the only distribution platform we wouldn't have the monstrosity Uplay and even RockStar are on the bandwagon
 
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