Ebay Feedback Restrictions?

Resident

Resident

Resident

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Since when have you had to wait a week before leaving any other feedback than Positive?

Ordered some vinyl from a different supplier than usual because my normal place didn't stock the variant I needed.

It's turned up, on time but the supplier FOLDED it to fit a postage box rather than the standard method of keeping it rolled and shipped in a tube.

The folds have damaged the vinyl and the seller isn't responding to messages (It's been 48hrs since I messaged) so I was just gonna write it off as a bad experience, order from elsewhere and just leave justified negative feedback

But now it seems that you have to wait 7 days from date delivered to leave neutral/negative feedback, but you can leave positive immediately?

I assume it's an attempt to dissuade anything other than positive, in the hope that after 7 days you've forgotten...
 
Wait till I tell you about how sellers can’t leave bad feedback full stop.

I had some twerp buy a computer case off me. I sent it and never heard anything so I assume it’s fine. Next thing I know he leaves me bad feedback saying it was damaged in the post. No messages, no formal complaints, nothing. If he’d got in touch, I’d have refunded him and sorted it out but no, straight to bad feedback. Then my options are to leave good feedback or no feedback. Brilliant. Cheers.
 
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One of the few changes they haven’t quickly rolled back after users abandoned the service.
 
Resident said:
The folds have damaged the vinyl and the seller isn't responding to messages (It's been 48hrs since I messaged) so I was just gonna write it off as a bad experience, order from elsewhere and just leave justified negative feedback
Click to expand...

Request a refund or replacement, you're received a damaged product
 
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Vonhelmet said:
Wait till I tell you about how sellers can’t leave bad feedback full stop.

I had some twerp buy a computer case off me. I sent it and never heard anything so I assume it’s fine. Next thing I know he leaves me bad feedback saying it was damaged in the post. No messages, no formal complaints, nothing. If he’d got in touch, I’d have refunded him and sorted it out but no, straight to bad feedback. Then my options are to leave good feedback or no feedback. Brilliant. Cheers.
Click to expand...

I had almost exactly the same. I sold a Magic Mouse, heard nothing and got bad feedback with him saying it only worked intermittently. I’d been using it fine for years, but sold as no longer used it but it was fully working.

Why he didn’t open case I’ll never know, it sold for so little I’d have just refunded and not asked for it back.
 
I sent another message today. I'll give him 24hrs to respond then I'll open a case.

Hopefully it'll show to Ebay I've tried to be reasonable
 
It’s done like that because leaving negative feedback straight away means you haven’t given the seller long enough to respond and potentially resolve the situation.

Not sure why this is a problem.
 
Feek said:
It’s done like that because leaving negative feedback straight away means you haven’t given the seller long enough to respond and potentially resolve the situation.

Not sure why this is a problem.
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Agree. It works both ways, offers sellers some degree of protection from idiot reviewers who neg a seller for simple things.

I buy from eBay a fair bit, and on the whole its great. A lack of packing protection is my main beef. If something is of value, always ask the seller to take care with packing; albeit no guarantee they will. Over the years I've got wise to sellers who are being economical with the condition so rarely ripped off.

If I have an issue with a purchase, always contact the seller first and give them a chance to right a wrong. Every time the matter has been resolved.
 
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