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ebay help

Soldato
Joined
6 Mar 2008
Posts
10,092
Location
Stoke area
Hi all,

Got a small problem with ebay. My missus sent out 8 cross-stitch kits to 8 individuals, all but 7 have arrived and we now have one person claiming theirs hasn't. All posted through royal mail standard first class post.

Now, tbh, I just have a gut feeling that this buyer is talking rubbish and the fact that ebay have removed the ability to post negative comments about buyers means we can't really check up on her. The missus has been using ebay for around 3 years and has never had this issue before.

So, can anyone advise on where we have to go from here?
 
It was a freebie with a magazine and it went for £7.50 + packaging so don't think she would have thought about sending "signed for"
 
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