eBay Q

Lakeland

Lakeland

Lakeland

Soldato
Joined
1 Nov 2005
Posts
5,711
I reluctantly put a technics turntable up on ebay and it sold via buy it now to a buyer with no feedback. They signed up in 2004 and have nothing in their profile by way of judging character.

The turntable sold for £269+pnp and I am touching cloth at the idea of shipping the product out to a scammer.

Is there anything I need to avoid? Anything I should do to protect myself?

I was quickly sent a request for invoice by the buyer and a note saying can I call her husband on X mobile number to arrange postage to Y. I did a quick search on BT and there is no results when searching her street using her surname. I've requested a landline number initially but I'm not sure where to go from here in case it is a dormant account that has been hi-jacked.
 
It's standard procedure when you sell something on ebay to do nothing until the seller pays. When they pay you then have access to their shipping address listed on their paypal account. If you send it out before they pay 9 times out of 10 you will be paid but there will always be a few who will realise they can get away without paying in that situation so they won't bother.
 
First of all, dont phone the number, they have bought the item and should contact you.
They can pay by paypal and then you ship only to the address registered with paypal.
Dont ship to another address, then always use RM SD or POD shipping.
Don't ship if the item is payed for by anyone other than the buyer.
 
Thanks for the info guys, I didn't realise anyone had replied. I received payment via paypal and I am going to send the parcel tomorrow to the address provided by paypal.

Am I OK to send the parcel immediately after payment via paypal or should I wait? Can the payment be reversed?
 
Lakeland said:
Thanks for the info guys, I didn't realise anyone had replied. I received payment via paypal and I am going to send the parcel tomorrow to the address provided by paypal.

Am I OK to send the parcel immediately after payment via paypal or should I wait? Can the payment be reversed?
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Can be reversed but the thing must b returned to u.
Only reversed if there is something wrong with it.
 
When I first used eBay I sent something standard delivery and the buyer claimed it didn't arrive. I didn't have a leg to stand on and had to refund the moolah. Special delivery + tracking is the way to go, or use a courier.
 
Yes it can be reversed if.
They say they did not authorise the payment.

No feedback since 2004, makes me feel nervous, personally I would refund and tell them to take a run and jump.
Unless you can stand the loss.

Remember paypal are a law unto themselves, and you will always lose as a seller.
 
Not much you can do really but ship to the confirmed (highlighted as green) paypal address and even then it is a risk. I would say refund the paypal and request bank transfer on this.

I only list high value or electronic items for collect only and payment on collection on eBay now and you know what, they allways sell for a good price, a local buyer picks up, pays cash and there is no risk. Also saves the postage hassle.

Imo, this is the only way to sell anything if you don't want risk. You do limit your market but if you live in a reasonably linked and populated area you still have a target audience of up to 1-2million people given people seem to travel 1-2 hours for things.
 
Their paypal is confirmed (in green) and they have just received feedback from another seller who sold the same item which makes sense as you would use a pair of what I sold.

Posted today with royal mail signed for delivery with insurance which was only an additional £1.20

Fingers crossed all is OK! In the future I will use collection/cash only as the stress of potentially being done over is not nice.

Thanks for the help
 
Good end to the story, parcel accepted, confirmed as working and positive feedback left on my account.

Don't think I'll be doing it again though!
 
Can they do that after positive feedback has been left? They have confirmed the product works as it should and I am not a business so it is not a returnable item afaik?
 
JBuk said:
Give it a few days until they raise a dispute
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Don't let people put doubts in your mind. Not all zero rated ebay buyers are dodgy. I've sold a few high priced items to zero raters with no problem, just be on your guard and only ship to confirmed Paypal addresses.

Last week I sold a 460 GTX to a zero rater and it all went well.
 
Lakeland said:
Just to provide an update, everything went like clockwork (apart from a royal mail **** up) and the money is safe and sound in my bank :)
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Not necessarily so. The buyer could file a claim for spurious reasons saying the turntable is broken (e.g. swapping it with another) and PayPal will duely refund them, leaving you out of pocket (assuming you haven't transferred funds to your bank account and removed funding sources).

Given that it's been over a month since you sold it, I doubt that to be the case, but be weary in future.
 
Good news. As Cyber stated not all zero-rated buyers are out to cause trouble. You have to start building your feedback somewhere. Admittedly this should be on small items rather than going for something expensive and the seller thinking I wouldn't touch you with a barge pole.
 
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