EBay Scam - not seen this one before

Soldato
Joined
18 Oct 2002
Posts
9,223
I just wanted to share an eBay scam that I hadn’t seen before.

I bought an item ~£500 from a private seller at the weekend. A decent price but not too good to be true. On Monday I received the tracking confirmation and it was posted using tracked 48 (not what I’d use for an item of that value). On Tuesday I receive a Royal Mail email from eBay (the label was purchased through eBay) notifying me that it will be delivered on Wednesday (I.e. today). So far nothing out of the ordinary.

However, last night I received a notification from eBay that the transaction had been refunded out of the blue. I didn’t think much of it, a bit annoying but not the end of the world. I sent the seller a polite message asking why it was cancelled and I was told they “didn’t think it would arrive in time so cancelled the transaction, however if I still wanted it they would relist for the original amount”. No thank you.

I then started to receive increasingly threatening emails stating that they refunded me accidentally, I have stolen the item and not paid for it and it will be arriving tomorrow. I’m given a Revolut link and told to pay them or return the item. I ignored the messages but they became more and more threatening, including threatening court action ().

I contacted eBay this morning and they are looking in to it. They suggest I raised it with the police due to it being a fraud/extortion.

It will be very interesting to see what arrives today. If I can speak to the postman I’ll suggest he returns it to sender and reject the delivery. That’s probably the easiest way to resolve the issue as they won’t have successfully delivered the item.
 
100% sure the tracking is legit, it’s the same tracking number on the ebay order and Royal Mail, I can see it’s at the local delivery office and due for delivery today.

My thoughts are the same, it won’t be the actual item but something of a similar weight. Either way I don’t want to accept it.

I’ve told the seller I have reported him to eBay/police and won’t be engaging any further. He told me it was a mistake to refund me and how, and I quote, “you know you are in the wrong as you just got a <item> and your money back”.
 
You're crazy spending £500 on eBay... Basically asking to be scammed.

Wouldn't buy anything more than £20 on there.
I disagree, I buy and sell a lot of things but very rarely have any issues. This one seemed slight unusual and not something I have heard of before.

If you have a doorbell cam I would record getting it, and opening it on the camera clearly. Or use your phone
I’ll admit I’m slightly intrigued to see what’s in the package but part of me thinks it’s easier just to reject it and move on. If it does get delivered before I can reject it then I think your advice to record it being opened is spot on.
 
Quite possibly. When was the last feedback?
As a seller within the last year, as a buyer more frequently. They have history of selling some lower value items (car parts etc) and have bought some items too. There are also some other items for sale currently too, not necessarily anything to raise suspicion.

Although if you check completed items there are a few similar high value items sold in the past few weeks. Chances are I may not be alone.
 
Being a private seller, I wonder if they've sold enough items to have experience of eBay and Paypal fees? It could be that the shock of the Paypal fees has made them refund you and ask you to pay by other means. Not that I agree with what they have done, as they should have done their own research first before selling.
It’s possible but if that was the case any normal person would explain the situation rather than threatening. The chain of messages makes me think this isn’t a reasonable request or an accidental refund.

My wife has left a nice clear note on the door for the postman so we may never know how this one pans out.
 
Quick update - I refused delivery using the ring doorbell so it’s on its way back. A bit of an anticlimax but I can’t be bothered with the hassle, it’s no longer my problem anymore. I left negative feedback and consider that to be the end of it. I’m sorry the ending wasn’t as interesting as it could have been :D
 
It's the best thing to do.

The onus is on the seller to ensure that it is delivered, and that largely comes down to the reputation of the people involved. Often there just is no proof so the loss is on the seller. A lot of the time, though, it comes down to ebay's decision. If they already refunded you, though, they really haven't got a leg to stand on.

My guess is that they accidentally refunded you and then went in to a panic, knowing, basically, they had lost £500. The moment they did that the original contract was over. Whatever was in the package was the sellers, though, and you did the right thing - return it to them. You are not obliged to suffer ANY loss for their mistake.

You did the honest thing.
I think that’s a very fair summary of the situation. If he had explained the situation, offered an apology and asked to find a solution I genuinely would have worked with him to do so. Even if it had arrived I wouldn’t have kept it without paying or return it.
I follow the stoic philosophy and it would have gone against everything I stand for.

Threatening and generally being a **** doesn’t get you anywhere (well in this case it does it seems :D). It’s just a hassle I could do without, especially as it inconvenienced my wife this morning too.
 
Did you notice the size of the package on the doorbell camera? Was it what you would have expected?

Vote to suspend OP for the bad ending.
Looked about the right size (it was an Apple Watch) and it was in a brand new big Jiffy bag (I.e. hadn’t been used before). Other than that difficult to tell.
Buying cheap bits for dishwashers etc from eBay is fine, but there’s no way I’d spend £500 on there.

Everyone is different but I wouldn’t bat an eyelid spending that amount again on eBay. Just a reminder that other than time (updating this thread has been the most time consuming :D) I haven’t lost anything.

It was more as an FYI as it’s not something I had seen mentioned before and I could see how people could fall for it
 
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