eBay seller refurbished?

BUDFORCE · 15 Oct 2019 at 18:08

Hi guys,

I was going to hijack the other thread and thought, nah, I'll make my own. I am eying up an item on eBay, specifically a seller refurbished vacuum cleaner.

The item is £289 new, they are selling for £219, the seller is Hughes clearance outlet store, they have 20k odd feeback with a 99% feedback score.

I have never bought a seller refurbished item from eBay though, and the item listing doesnt show the ACTUAL item, just like the manufacturers image of it.

Anyone purchased items in this condition before? I am kinda thinking it might have a few marks or be missing the original packaging, (neither which I care) if so, would be happy with it.

Any advice?

Brizzles · 15 Oct 2019 at 18:11

Hughes are a big enough retailer, i would trust them

Thecaferacer · 15 Oct 2019 at 18:11

Bought my last 4 phones refurbished on eBay. Massively reduced (35-45%) off and came looking brand spanking just not in a sealed box. Considering I average smashing 1 phone a year it makes great financial sense.

Most refurbs come graded- A+ pristine, B some surface marks etc

BUDFORCE · 15 Oct 2019 at 18:43

I might give it a go then, I'll message them and see if I can get any more info and see if there is any flexibility on price.

touch · 15 Oct 2019 at 19:10

I'd guess that from a big retailer like that, it's probably a customer return that they can't sell as new so are calling it "refurbished".

koooowweeee · 15 Oct 2019 at 19:53

You can always return it

Efour · 15 Oct 2019 at 19:59

Id trust any Big name Ebay store, if legit, to be as good as their regular shop/outlet.

You might get a shorter guarantee on a refurb.

keylion · 15 Oct 2019 at 20:13

I'd also trust Hughes and you'd have an easy return through ebay should you not be happy with it.

rubberduck · 15 Oct 2019 at 20:14

I think there is a 20% discount coupon on certain eBay retailers which Hughes might be part of. Try applying POPULAR20 to your basket.

Colonel_Klinck · 15 Oct 2019 at 20:50

I just bought a iPhone XS Max refurb off eBay and it is in mint condition. Battery 100% and not a mark anywhere that I can see.

ThriceNightly · 15 Oct 2019 at 21:11

read the reviews

Drumroll · 15 Oct 2019 at 22:18

No problem from a big seller.
eBay recently changed how few items can be listed. Before some people abused to list the item as new (other) and say used for few days/weeks/months.
Not sure if it's your case, but few items, when open box now, will be listed as refurbished.
Still chance to be missing parts or original packaging, but I would expect the item to be in good, if not new, condition.

something daft already!! · 15 Oct 2019 at 22:21

That cleaner sucks.

BUDFORCE · 16 Oct 2019 at 11:23

something daft already!! said:
That cleaner sucks.

It took me a while..... although it was first thing in the morning when I saw this.

Anyway, gave it a miss in the end, I contacted them last night asking for a bit more of a description, they sent photos the thing has clearly been used, the wheels under the head were dirty where they have been accross floors, and there were multiple marks/scretches underneath behind the beater bar where it has been over a floor. Asking £219 for a £289 item that has been used it taking the ****.

Drumroll · 16 Oct 2019 at 11:53

Clearly a faulty unit, repaired and up for sale again, then.
Not worth, considering the actual conditions and shorter warranty.

Blackjack Davy · 17 Oct 2019 at 15:10

Can be a lottery buying refurb. Sometimes they're fine sometimes not. Quite often its some intermittent fault they can't identify on the bench so they just throw it back in the mix only for the next buyer to find the fault. Thats happened to me on more than one occasion. You can always return it if not happy I guess. For the sake of 50 squid though I'd probably buy new and avoid the risk.