ebay

[The Edge]

sold a router, it arrived didn't work.

Fine, i have no problem with that it probably got damaged in transit. The guy said in the first email that he's just bought a new one instead, but is now saying he's just lost his job and can't afford to send me the router back.

3 negative comments have been left on his feedback in the last 2 weeks.

I've sent him this:

Sorry, but i must have the router back to send you a refund. I am in no rush and quite happy to wait a few days, but in the light of recent negative comments involving your transactions i must insist that it is returned first.

The alternative is for you to lodge a complaint with the post office and claim the money back from them.

Am i being reasonable here?

I even sent him the think before he paid to ensure he had it for christmas!