I recently started using Ebay and I just have to ask...is it just me or is it the most convoluted system for buying and selling, ever?
Tried to sell an item and request cash payment on collection - this is not an option. Spend 48 minutes with an Ebay representative to try to figure out how to accept payment by cash. Gave up and advertised it on gumtree and sold it 7 hours later.
Tried to buy an item today - 2 options: pay by paypal or pay by credit card. Select pay by credit card - get an email confirmation to say I need to contact the seller and give them my credit card details to complete the purchase. Obviously not going to send my card details by an email over to some random seller (wtf ebay?) so spend another 1 hour and 14 minutes on chat with some imbecile representative to find out that I need to:
-contact the seller
-request a Revised Invoice
-wait for the Revised Invoice to be issued then proceed to 'Pay Now'
-Select pay through Credit Card
-Find out that pay through Credit Card actually means pay through Paypal guest using my credit card details (and ultimately still end up paying through paypal)
-Contact ebay customer services to get an explanation as to why after all this I'm back to square 0 only to be told you can't pay through credit card directly and must go through Paypal.
Is it just me or is Ebay totally *******? I cannot understand how a system which is so convoluted can be so popular?
Tried to sell an item and request cash payment on collection - this is not an option. Spend 48 minutes with an Ebay representative to try to figure out how to accept payment by cash. Gave up and advertised it on gumtree and sold it 7 hours later.
Tried to buy an item today - 2 options: pay by paypal or pay by credit card. Select pay by credit card - get an email confirmation to say I need to contact the seller and give them my credit card details to complete the purchase. Obviously not going to send my card details by an email over to some random seller (wtf ebay?) so spend another 1 hour and 14 minutes on chat with some imbecile representative to find out that I need to:
-contact the seller
-request a Revised Invoice
-wait for the Revised Invoice to be issued then proceed to 'Pay Now'
-Select pay through Credit Card
-Find out that pay through Credit Card actually means pay through Paypal guest using my credit card details (and ultimately still end up paying through paypal)
-Contact ebay customer services to get an explanation as to why after all this I'm back to square 0 only to be told you can't pay through credit card directly and must go through Paypal.
Is it just me or is Ebay totally *******? I cannot understand how a system which is so convoluted can be so popular?