Eclipse Probs

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Joined
14 Jun 2005
Posts
89
Location
Carlisle,England
Been onto the phone again to them this afternoon spoke to tech support and they say they are looking into the problem of slow p2p download speeds at the weekend,least they know they have a problem,then the tech guy put me intouch with the sales team who assured me they DO NOT throttle p2p sites and have no intention to in the future.
 
Tech message

This is what they sent me today as proof of action. Outage Ticket:
Outage Date: 22 May 2006 at 14:47:36
Affecting: Other Services, see details.
Description: ADSL Performance
Details: 22 May 2006 at 14:48:12
Some customers may be experiencing an issue with the performance of their Internet connection when using file sharing applications. Eclipse engineers are currently investigating the traffic management system recently implemented to isolate and resolve the issue. Eclipse apologises for any inconvenience caused.
 
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