- Joined
- 20 Aug 2007
- Posts
- 1,333
- Location
- Solihull
Ah ok, I'm hoping it's just a rare occurrence then? Or is this commonplace?
Not commonplace fortunately. We have a number of voice assured (but connection not?) ADSL lines with them.
Total downtime wasn't far off 24 hours![]()
It did us - 6 offices all running off 1 mobile each office. The irony is the provider insisted we should use them as our existing ISP wasn't reliable enough. 1-0 to our ISP so far!
Funny you should say that - when we were shopping for a phone system we narrowed it down to Horizon or OneNet - from what we can tell we were better off with Horizon than OneNet despite the outage!
Hey guys, fibre is a possibility in the area but it's very expensive. You mention about openreach etc not being able to fix it etc. "Apparently", because the EFM is going to be installed and assured by Gamma, there's SLA's in place because they own every part of the infrastructure, limiting downtime?