Can post some of the solutions offered here?
http://ask-leo.com/how_do_i_fix_this_high_cpu_usage_svchost_virus_or_whatever_it_is.html
OR from my Gmail:
Part 2
For Windows XP (Vista is similar) please complete the following to
remove ALL other antivirus programs:
1. Go to the Windows Control Panel.
2. Click on "Add or Remove Programs".
3. Remove every antivirus program that you see there.
4. If you have ever had NORTON on your system at any point in time
please complete the following:
Download, SAVE and then run the Norton Removal tool for versions 2003 to
2007 use this link:
http://service1.symantec.com/support/tsgeninfo.nsf/docid/200503310816203
9?OpenDocument
After the above, please try reinstalling a FRESH copy of ESET NOD32
Antivirus 3.0 or ESET Smart Security 3.0 from our website.
Is your issue now resolved? If not, please continue below.
Part 3
For Windows XP (Vista is similar) please complete the following:
1. Click on "Start".
2. Click on "All Programs".
3. Click on "ESET".
4. Click on either "ESET NOD32 Antivirus" or "ESET Smart Security".
5. Click on "ESET NOD32 Antivirus" or "ESET Smart Security", this
will open up the ESET NOD32 Antivirus or ESET Smart Security Control
Center.
6. Click on "Setup".
7. Click on "Enter entire advanced setup tree..." or "Toggle
advanced mode".
8. In the left hand column click directly underneath "Antivirus and
antispyware", click on "Real-time file system protection.
9. Click on "Setup" (ThreatSense engine parameter setup).
10. Click on "Objects" in the left hand column.
11. Uncheck "Runtime packers" (it should be off default).
12. Click on "Options" in the left hand column.
13. Uncheck "Advanced Heuristics" (it should be off default).
14. Click on "Extensions" in the left hand column.
15. Uncheck "Scan all files".
16. Click "OK".
17. Click on "Web access protection" and expand it so you can see the
items listed beneath.
18. Click on "HTTP" and expand it so you can see the items listed
beneath.
19. Click on "Web browsers".
20. In the right hand window place an "x" against any detected
application that isn't a web-browser or e-mail client.
21. Click on "OK".
22. Close the "Control Center".
23. Reboot your computer.
Is your issue now resolved? If not, please continue below.
Part 4
If you have a Lenovo or IBM ThinkPad, please complete the following:
Exclude Lenovo and ThinkPad folders:
* C:\Program Files\ThinkPad
* C:\Program Files\Lenovo\PkgMgr
* C:\Program Files\IBM ThinkVantage
For Windows XP.
1. Click on "Start".
2. Click on "All Programs".
3. Click on "ESET".
4. Click on "ESET Smart Security".
5. Click on "ESET Smart Security", this will open up the ESET Smart
Security Control Center.
6. Click on "Setup".
7. Click on "Enter advanced setup tree" or "Toggle Advanced mode".
8. Click on Web access and expand it so you can see the entries
listed below it.
9. Click on "Exclusions".
10. Click on "Add" and then navigate to the folder or file that you
would like to exclude.
Please Note: You need to enter the exclusions like the following
filename\*.*
It is vital to have the wildcards at the end. e.g. c:\test\*.*
Is your issue now resolved? If not, please continue below.
Part 5
For Windows XP (Vista is similar) please complete the following:
Exclude Outlook Express .dbx files and Exclude any database files
Example of where to find Outlook Express .dbx files:
* C:\Documents and Settings\User\Local Settings\Application
Data\Identities\{long number
3893602D-9A86-4433-831A-8E04CE69FFF2}\Microsoft\Outlook Express
For Windows XP.
1. Click on "Start".
2. Click on "All Programs".
3. Click on "ESET".
4. Click on "ESET Smart Security".
5. Click on "ESET Smart Security", this will open up the ESET Smart
Security Control Center.
6. Click on "Setup".
7. Click on "Enter advanced setup tree" or "Toggle Advanced mode".
8. Click on Web access and expand it so you can see the entries
listed below it.
9. Click on "Exclusions".
10. Click on "Add" and then navigate to the folder or file that you
would like to exclude.
Please Note: You need to enter the exclusions like the following
filename\*.*
It is vital to have the wildcards at the end. e.g. c:\test\*.*
Is your issue now resolved? If not, please continue below.
Part 6
In this part we are going to make a complete uninstall and reinstall of
ESET software.
1. Click on "Start".
2. Click on "All Programs".
3. Click on "ESET".
4. Click on "Uninstall".
5. Reboot your computer.
6. Delete the following "ESET" folders:
C:\Program Files\ Eset
C:\Documents and Settings\All users\Application data\Eset
C:\Documents and Settings\%USER%\Application data\Eset (if listed)
C:\Documents and Settings\ %USER%\Local Settings\Application data\Eset
Please Note: In Vista the application data folder is located in
C:\Program Data
7. Click on "Start"
8. Click on "run"
9. Type in: regedit
10. Click on "OK".
11. Go to the following key and delete the ESET folder:
* HKEY_LOCAL_MACHINE Software
12. Go to the following key and delete the ESET folder:
* HKEY_CURRENT_USER Software
13. Close the Registry Editor.
14. Click on "Start"
15. Click on "My Computer".
16. Click on your "C drive"
17. Click on "Windows".
18. In the top of your current screen, click on "Tools"
19. Click on "Folder Options"
20. Click on "View" (tab).
21. Place a dot in the radio button that says "Show hidden files and
folders"
22. Remove the tick from "Hide extensions for known file types".
23. Remove the tick from "Hide protected operating system files".
24. Click on OK".
25. Go to the 'inf' folder located in C:\WINDOWS\inf
26. Delete: INFCACHE.1
27. Reinstall the latest version of ESET NOD32 Antivirus 3.0 or ESET
Smart Security 3.0
