Email compromised

Caporegime
Joined
25 Jul 2003
Posts
40,456
Location
FR+UK
So the wife has had that mass email spam sent to her address book advertising a free degree or something or other.

My question is that despite running an up to date and realtime AV scanner (Symantec Endpoint), I've changed her passwords and checked all the computers on the network, how can I be sure I've gotten rid of any potential malware?

I'm fairly sure her password wasn't cracked as I made her use an isolated complex one a while back, mind she does use her phone to check emails a lot, it could have been grabbed via wireless I suppose.
 
She'll never go for having to use a text code every time she signs in.

She's only just gotten used to the idea of not using her birthdate as her password.
 
Ah ok, thanks for that :). Sounds good then, now to convincer her to use gmail..admittedly I hate the interface myself.
 
If it were me I'd wipe the system entirely, you can never be completely sure that any compromising software is gone, it could have bound to a different file or downloaded itself elsewhere on your system.
 
I use Gmail two step. It's great. Only need to type a code in when using a new browser or machine.

The interface is awesome on Gmail
 
Forgive me for being stupid (I know it's hard :D)
But, why doesn't your wife just use a email client to check Gmail, instead of logging into the website every time ?

She could use something like "Gmail Notifier Pro" or "MailWasher" to check for mail without downloading them to the desktop and delete any spam.
Then use Thunderbird etc to download any proper emails to the desktop.

I'd also recommend setting up some spam rules on the Gmail website, by adding keywords or people, companies to block, first.
 
She could, I'd have to set it up for her first though :p.

Makes sense. I'll have to start looking at the setup this weekend.
 
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