...email from OCUK.

TurnipHead · 22 Mar 2007 at 16:10

So last night I sent them an email explaining that my power supply burnt out and I returned the power supply and then the new one doesnt work because the motherboard is broken along with harddrive, ram and video card.

This is the reply I got..

"you can have a refund on thies items sir the only thing that we can do is make
returns numbers for the faulty items and if proven faulty then we can replay the
item, with the boot up saying DISK BOOT FAILURE have you made sure the your hard
drive is the 1st to be booted up at start up.

Regards,

matthew burton
Technical Support
Overclockers UK
www.overclockers.co.uk"

I didn't really understand it.

Will_3rd · 22 Mar 2007 at 16:11

Shouldn't really post that here, use the webnote system or call them to clarify your problem.

Slam62 · 22 Mar 2007 at 16:12

crikey I think he started answering yours and then thought he was doing a different one

killer_uk · 22 Mar 2007 at 16:12

Well the best thing you can do is quote that email and say that you can't understand what they are telling you. I must admit the email isn't very well written.

EDIT: Beaten to it

Minstadave · 22 Mar 2007 at 16:13

Just contact the shop via phone or webnote, they'll help you out.