Email hosting for home

Caged · 30 Jun 2015 at 23:32

This is going to be easier if you tell us the domain

hellarda · 1 Jul 2015 at 00:00

Caged said:
This is going to be easier if you tell us the domain

Yeah I just realised that, not sure why I blanked it out in the first place, doesn't really matter its thehellards.co.uk

Caged · 1 Jul 2015 at 00:19

There doesn't seem to be a DNS zone at Vidahost for that domain. WHOIS shows them to be:

Name servers:
ns1.vidahost.com
ns2.vidahost.com
ns3.vidahost.com

But there's nothing on the domain:

; <<>> DiG 9.8.3-P1 <<>> ns thehellards.co.uk
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 54640
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 0

;; QUESTION SECTION:
;thehellards.co.uk. IN NS

;; Query time: 48 msec
;; SERVER: 192.168.1.254#53(192.168.1.254)
;; WHEN: Wed Jul 1 00:17:26 2015
;; MSG SIZE rcvd: 35

No MX either:

; <<>> DiG 9.8.3-P1 <<>> mx thehellards.co.uk @ns1.vidahost.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 53405
;; flags: qr rd; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 0
;; WARNING: recursion requested but not available

;; QUESTION SECTION:
;thehellards.co.uk. IN MX

;; Query time: 12 msec
;; SERVER: 91.198.165.131#53(91.198.165.131)
;; WHEN: Wed Jul 1 00:17:50 2015
;; MSG SIZE rcvd: 35

hellarda · 1 Jul 2015 at 00:51

Caged said:
There doesn't seem to be a DNS zone at Vidahost for that domain. WHOIS shows them to be:

Name servers:
ns1.vidahost.com
ns2.vidahost.com
ns3.vidahost.com

But there's nothing on the domain:

; <<>> DiG 9.8.3-P1 <<>> ns thehellards.co.uk
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 54640
;; flags: qr rd ra; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 0

;; QUESTION SECTION:
;thehellards.co.uk. IN NS

;; Query time: 48 msec
;; SERVER: 192.168.1.254#53(192.168.1.254)
;; WHEN: Wed Jul 1 00:17:26 2015
;; MSG SIZE rcvd: 35

No MX either:

; <<>> DiG 9.8.3-P1 <<>> mx thehellards.co.uk @ns1.vidahost.com
;; global options: +cmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: SERVFAIL, id: 53405
;; flags: qr rd; QUERY: 1, ANSWER: 0, AUTHORITY: 0, ADDITIONAL: 0
;; WARNING: recursion requested but not available

;; QUESTION SECTION:
;thehellards.co.uk. IN MX

;; Query time: 12 msec
;; SERVER: 91.198.165.131#53(91.198.165.131)
;; WHEN: Wed Jul 1 00:17:50 2015
;; MSG SIZE rcvd: 35

OK so what does that mean? Sorry I've never done any domain stuff before so bit of a learning curve

Caged · 1 Jul 2015 at 01:01

It means open a ticket with Vidahost

hellarda · 1 Jul 2015 at 13:35

Sorted. Name servers needed changing, thanks for the help