email problem - attachments as winmail.dat?

aardvark · 30 Sep 2014 at 08:58

i've had a bit of an email problem for a while. Whenever my boss sends me an email attachment is comes through as a winmail.dat file which i can't open - doesn't seem to happen when anybody else sends me one.
Also it only happens if he sends to my work address and not my yahoo one.

i'm using thunderbird and he uses outlook and i'm not sure if the problem is at his end or mine.

any ideas???

cheers

aardvark · 30 Sep 2014 at 13:55

thanks but i'm not sure that is it.

I can see the message and anything he writes in the message but it is the attachment (no matter what he sends, doc, pdf, jpg etc) that always comes as a winmail.dat

I have just tried to access the emails using the companies webmail system (browser based and pretty slow) and the attachment is ok there - so its something to do with thunderbird???

aardvark · 30 Sep 2014 at 15:04

ahh, ok, i'll check it out.

thanks a lot.

aardvark · 30 Sep 2014 at 15:14

yeah, your right - just found this:
http://kb.mozillazine.org/Winmail.dat_attachments

pesky microsoft sending out attachments as TNEF format that thunderbird can't read, but only happens if the message is sent as rich text format - bizarre.

thanks for the help.