End of contract

theone8181 · 20 Oct 2019 at 07:35

Hi guys, am i right in thinking that the law changed so that when i hit the end of my contract my bill should go down (something to do with the bill being higher to subsidise the phone). How do i make this happen or should it be automatic?

Haze · 20 Oct 2019 at 07:43

Try asking the company the company that supplies your contract....??

No wait sorry, I meant "Quick to the Internet"

theone8181 · 20 Oct 2019 at 07:47

Its a forum, i thought that the point of it was to discuss things?

Haze · 20 Oct 2019 at 07:49

theone8181 said:
Its a forum, i thought that the point of it was to discuss things?

Who is more capable of answering your questions correctly?

theone8181 · 20 Oct 2019 at 07:50

I just wondered if anyone had come across it before. You know to be helpful.

Haze · 20 Oct 2019 at 07:54

Well you have made no mention of who you are with? And you think we have all read your contact?

theone8181 · 20 Oct 2019 at 07:58

I'm with ee, after you mentioned it I google and found something. I'd thought it would be automatic but apparently I may or may not have to go sim only (which is Strangley not that much cheaper).

Andr3w · 20 Oct 2019 at 08:19

No it doesn't to down, you will continue paying the same unless you drop it down to sim only, which you should.

FishLicker · 20 Oct 2019 at 08:35

Yep keep on top of them. None of these companies will voluntarily reduce your bill, as they’re mostly money grabbing. Beat you might get is a text to tell you.

DJ85 · 20 Oct 2019 at 08:39

02 do it automatically once the phone is paid off that's what happened with my wifes contract

AiiR · 20 Oct 2019 at 15:16

Haze said:
Well you have made no mention of who you are with? And you think we have all read your contact?

Jeez who took a dump in your cornflakes? :rolleyes:

Best option is to call them and ask about sim only deals if you want to keep your phone. If not just ask for your PAC code and find another deal.

FishLicker · 20 Oct 2019 at 16:12

David Flett said:
02 do it automatically once the phone is paid off that's what happened with my wifes contract

Thats who I’m with so thanks for the heads up

MissChief · 20 Oct 2019 at 16:26

Sky currently bill you individually for the device and for your plan and you can clearly see in the app when your payments will finish.

DJ85 · 20 Oct 2019 at 17:49

It's quite handy and you can save unused data and use it the next month. That's who she's currently with now

Deleted member 77746 · 20 Oct 2019 at 19:05

I’ll give you some advice. Shop around for a better deal. Put a rolling monthly sim only sim in it and save an absolute fortune.

you have the right to cancel your contact, port your number to the new SIM card if you want too and then save an absolute fortune!

do not ask EE to save you money they will sell you something higher you have to shop around yourself. I know for a fact that EE deals on pay monthly (no contract) are pretty ok now compared to what they used to be.

tom_e · 20 Oct 2019 at 19:50

FishLicker said:
Thats who I’m with so thanks for the heads up

It only happens if your on their "refresh" tariffs where you pay your airtime bill and your device plan separately.

Beenom · 21 Oct 2019 at 09:04

You're thinking of the new Ofcom regulations due to come in force in Feb 2020.
https://www.ofcom.org.uk/about-ofco...19/firms-must-tell-customers-about-best-deals

FishLicker · 21 Oct 2019 at 09:14

tom_e said:
It only happens if your on their "refresh" tariffs where you pay your airtime bill and your device plan separately.

Thanks

Liquidfox · 22 Oct 2019 at 16:44

I dropped onto a SIM-only deal when my contract was up, then paid cash for my next phone. Be wary though, if you're then wanting to start a new contract with the same provider they get a bit funny about porting your number across as there's no obviously posted method for you to do it. I got on a web-chat and was told to wait 7 days after activating the new SIM before contacting them and they'll port my old number to the new deal/SIM.

FishLicker · 22 Oct 2019 at 17:23

Liquidfox said:
I dropped onto a SIM-only deal when my contract was up, then paid cash for my next phone. Be wary though, if you're then wanting to start a new contract with the same provider they get a bit funny about porting your number across as there's no obviously posted method for you to do it. I got on a web-chat and was told to wait 7 days after activating the new SIM before contacting them and they'll port my old number to the new deal/SIM.

Yeah I do a little bit of work with Vodafone as part of my job, and its stupidly awkward to port your number to the same provider. They usually recommend porting to PAYG and then back again. Weird.