mk1_salami
M
mk1_salami
I'm having a bit of an issue with Eon Next. I used to mine ETH at home and the monthly electricity bill was quite high and resulted in a high estimated usage from the energy provider and a high direct debit.
I stopped mining but continued to pay the direct debit, resulting in my account with Eon being quite a bit in credit, to the sum of ~£2,400. That figure was generated by Eon a couple of weeks ago after I provided them with actual meter readings for the first time in a few months.
I asked for them to send me this money by bank transfer, and after a long rigmarole, including sending photos of the meters. Two weeks later, no bank transfer was made. I chased them up, and they asked me to provide new meter readings, because the old ones are over 14 days old.
I provided them with the meter readings, and now they say I'm only £1800 in credit. How is it possible this is the case? The actual usage over 2 weeks works out at £198.77, and my direct debit is still set up and running.
How can they simply swindle this money away? Any ideas?
I stopped mining but continued to pay the direct debit, resulting in my account with Eon being quite a bit in credit, to the sum of ~£2,400. That figure was generated by Eon a couple of weeks ago after I provided them with actual meter readings for the first time in a few months.
I asked for them to send me this money by bank transfer, and after a long rigmarole, including sending photos of the meters. Two weeks later, no bank transfer was made. I chased them up, and they asked me to provide new meter readings, because the old ones are over 14 days old.
I provided them with the meter readings, and now they say I'm only £1800 in credit. How is it possible this is the case? The actual usage over 2 weeks works out at £198.77, and my direct debit is still set up and running.
How can they simply swindle this money away? Any ideas?
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