Dear Customer,
RE: IMPORTANT CHANGES TO YOUR BROADBAND SERVICE
Entanet is introducing a new portfolio of broadband packages from 30th March 2009. The purpose of this email therefore is to advise you of the forthcoming change and advise you of the appropriate new product for you to be moved to from the start of your billing period after launch. If you are happy to remain on the suggested broadband package there is nothing more you need to do.
The new packages will be available in a choice of 'Business' or 'Family' options with a choice of monthly bandwidth allowances. For full details of the package options please either contact your reseller or visit the Entanet e-Billing site
https://billing.enta.net https://billing.enta.net
Under the new products we have retained key features that differentiate Entanet from other communications providers while adding new ones. These include: Differentiated 'Business' and 'Family' products Bandwidth allowances from 1GB Common features and pricing for ADSL and ADSL2+ Extra bandwidth availability through pre-pay top-ups or post-pay per GB Weekends still don't use your allowance 30-day contracts retained
According to our records the appropriate package for you to be moved to is the Family 30GB package which provides you with 30GB monthly allowance for just £16.73 (inc. VAT) per month. If you wish to choose an alternative product please visit the e-Billing website https:/billing.enta.net
https://billing.enta.net by 29th March 2009, otherwise you will be moved to the package suggested above.
In the event that you use all of the monthly bandwidth allowance available with your product, you may use the e-Billing site to purchase additional bandwidth, either by pre-pay top-ups or on a post-pay per 1GB basis. Please note if you choose to use the post-pay per 1GB option you will need to set a maximum limit of spend. Pre-pay top-ups are the default option.
As highlighted above, if you are happy to move to our suggested appropriate package you do not need to do anything. You will be automatically moved over to this package from the start of your next billing period after 30th March 2009.
If you have any questions regarding Entanet's new products please contact your service provider in the first instance.
Regards
Customer Services Department
Entanet International
