So we're a bit further down the timeline, but not really very far on our journey.
We've had the PoV with AppD - yes it's a great APM, but it's only APM and nothing else really. They do have the server monitors but they're limited - no hypervisor etc etc.
Other tools we've looked at so far:
OpsRamp - interesting product...liked the service centric views but no apm at all
Dynatrace - serious product, seems to do more than AppD but also seems to have a lot of useless fluff around it
eG Innovations - looks great for Citrix, although the sales demo was atrocious so didn't sit well with a lot of our team. They also do APM but the demo guy didn't know anything about it really.
ControlUp - great features but is more of a management tool than a monitoring tool
If we had a team to support monitoring I'd probably look at Zabbix but we don't and it seems like it would take a lot of configuration - anyone have an opinion on this?
We are a relatively low-tech internal IT support department:
- All applications delivered to users via Citrix
- No cloud services although we do have a few SAAS apps such as iTrent, Salesforce.
- Mulesoft for our ESB (java) - this is the main source of our business transaction monitoring
- Mendix low code development for our customer portals (java)
- Main business application runs on AIX and Progress Openedge database (no expectation to be able to monitor this)
- A few IIS and .net applications
- Microsoft SQL throughout
- ActiveMQ
- SAP
Are there any other tools we should look at?