Esata question

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Will put this in here because I'm not really getting much help elsewhere, it's either a motherboard issue or a akasa sata dock issue.

I purchased the Xigmatek Midgard white night last week and I have tried the esata port on it but can't get it to work with the akasa duo dock2.

The motherboard I am using is a gigabyte X38 DQ6 for some reason when I plug the duodock2 into this case its not recognized at all!!!

When I plug the usb in it works fine the HDD lights light up but this doesn't happen when using the esata cable.

I have tried all the ports and every setting inside the X38DQ6 BIOS to see if I can get the duodock2 recognized via esata with this white knight case but to no avail, it's a strange one.

Soon as I plug the usb into the duodock2 its detected straight away. I have an Asus board which I know the duodock2 works on but its no set up at the moment. I know this duodock2 works with the gigabyte board because I have had it running via the esata brackets before but it will not work at all via the esata port that comes with the case.

Is it possible for anyone if they have the same hardware to test this on a similar board preferably from the x38 chipset family. Like I have said I have tested the esata brackets which work when plugged straight into a drive but again wont work when the duodock2 is plugged into the bracket....but the main issue is to get the duodock2 to work with the esata on this case.

Thanks for any help.
 
Not all motherboards properly support connecting SATA devices after boot (hot-swap).

Have you tried connecting the dock before powering on the PC?

This may be a stupid question but is the eSATA port on the case connected to an enabled SATA port on the motherboard?

Is the dock powered before you connect the eSATA cable or after?
 
Yes m8 I tried connecting it when powering up but it still wont recognize it.

All the sata ports are enabled.

This is a replacement duodock as well because the 1st one I had faltered after a couple of weeks.
 
You need to enable AHCI on the eSata ports to get plug'n'play eSata working. Be aware tho, enabling this on your boot drive will prevent Windows loading. You'll need to do a registry hack just before the switch. Hopefully your motherboard allows setting AHCI on just the eSata ports.
 
You need to enable AHCI on the eSata ports to get plug'n'play eSata working. Be aware tho, enabling this on your boot drive will prevent Windows loading. You'll need to do a registry hack just before the switch. Hopefully your motherboard allows setting AHCI on just the eSata ports.

Don't think you understand how this gigabyte board works m8.

You dont have to set AHCI on the esata ports because there are no onboard esata ports. The esata brackets that come with this gigabyte board plug straight into any of the 8 sata ports on the motherboard, you also need to plug the brackets into a molex to power any drives that are attached barely and not inside the duodock or external case.

My last duodock worked fine via the esata on this board but this replacement is having major problems with this board.

The esata on the case just plugs straight into one of the sata ports on the motherboard when I do this and power up the duodock the pc will freeze on boot up giving me loads of silly letters/figures on the sata port the esata is plugged into.

I'm going round to a friends over the weekend to test this duodock on his pc if it's fine then I will just have to wait till I get a new fan for my asus board and I will just use it on that pc instead of this one.
 
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