Ethernet problem

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Joined
14 May 2015
Posts
162
I've just built my first PC shown below:

•Intel Quad-Core i7-4790K
•MSI R9 390 8GB
•EVGA Super NOVA 850W PC Power Supply - Gold
•Gigabyte Z97X-Gaming 7 Intel LGA1150 Z97 ATX Motherboard (4x DDR3, 6x USB3.0, 6x USB2.0, HDMI, DVI-I, DSUB)
•Crucial BX100 250 GB 2.5-Inch SATA III Internal Solid State Drive
•WD 1TB 3.5 inch Internal Hard Drive - Caviar Blue
•Alpenfhn Matterhorn Pure Edition CPU Cooler 120 mm
•NZXT H440 Mid Tower Case with Side Window and 4 Quiet Fans for PC - White/Black
•Team Group TLRED316G2400HC11CDC01 - TeamGroup Vulcan RED 16GB (2x8GB) DDR3 PC3-19200C11 2400MHz Dual
•Dell UltraSharp U2515H 25" 2560x1440 60Hz Monitor
•Windows 10 Pro


I have been using the computer for 4 days now and all was working fine apart from I keep noticing this '04' error code on the motherboard led code lighting.. I have been trying to diagnose this problem but really cannot figure out what it is that is causing this error to show. I have tried bios reset, update all bios and drivers and still the same.

As mentioned everything on the PC itself has been working absolutely fine until yesterday the Ethernet socket on the mobo has stopped working.
This may have no relation at all to the error code or may do so? Any one have any ideas?

I have tested the Ethernet on my MacBook and it is definitely an issue with the desktop computer itself (not the cable or router).

Am I silly to think it is an issue with Windows 10? I have tried a standard troubleshoot fix to sort the problem but Windows come back with nothing.

Is there a contact to Gigabyte on there website because all I can seem to find is a support ticket and that could take days?

Many thanks in advance!
 
I just found this about windows fast startup.. does fast start up really make much of a difference? I noticed my bios also has a fast startup option?

Anyway, that is that problem solved but my main concern is the Ethernet socket.
It is showing just fine on device manager and I have tried drivers update, deactivate/enable.. the lights that show physically on it are a yellow flashing at the bottom and orange solid at the top.
 
Yes tried.. even the ISP engineer came out but he couldn't do much because he could clearly see that my laptop is connecting just fine with the exact same cable.
 
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