Event 41 kernel power error new build

nuxxx · 7 Aug 2020 at 19:39

Here are the specs of the build

AMD Ryzen 9 3900X Twelve Core 4.6GHz (Socket AM4) Processor
Seasonic Focus GX-650 650W 80+ Gold Modular Power Supply
MSI B450 TOMAHAWK MAX (Socket AM4) DDR4 ATX Motherboard
Kolink Castle Midi Tower Case
Corsair Vengeance LPX Black 32GB (2x16GB) 3600 MHz AMD Ryzen Tuned DDR4 Memory Dual Kit
TeamGroup 500GB Vulcan SSD 2.5" SATA 6Gbps 3D NAND Solid State Drive
MSI GeForce GT 710 SILENT "Low Profile" 1024MB GDDR3 PCI-Express Graphics Card

This happens randomly and quite often around once a day, sometimes more. Generally happens in idle.

Swapped out the PSU for a super flower 650w and the same thing happens, crashed again in idle. Disabled fast boot, all the obvious stuff like reinstalling windows. Ran memtest for 7 hours and no errors.

Does anyone have any idea what might be causing this? Ruled out the PSU and will do an overnight run in memtest on the ram. Failing that, what's the next logical step, replace the mobo?

Joxeon · 7 Aug 2020 at 19:51

Is anything overclocked?.

Does it still happen if you turn off the D.O.C.P/XMP on the ram?

nuxxx · 7 Aug 2020 at 19:55

Joxeon said:
Is anything overclocked?.

Does it still happen if you turn off the D.O.C.P/XMP on the ram?

Nothing overclocked no, will try turning off XMP and report back, thanks for the suggestion.

nuxxx · 7 Aug 2020 at 20:05

Unfortunately XMP is disabled already, thanks though.

mickyflinn · 7 Aug 2020 at 20:32

Bios update, driver updates? Windows power management set to max.

nuxxx · 7 Aug 2020 at 20:37

Bios is updated to latest, think it was a June release. All windows updates installed - will double check power management but pretty sure it's set to max.

mickyflinn · 7 Aug 2020 at 21:16

Have you tried all the general advise like turning off faststart turn off automatic restart. ?

https://www.minitool.com/backup-tips/kernel-power-41.html

Is there an event log you can check.

https://docs.microsoft.com/en-us/windows/client-management/troubleshoot-event-id-41-restart

hartgeh3 · 4 Sep 2020 at 16:36

Did you get anywhere with this? I have similar issue swell, had the same CPU, Memory, PSU. I can be playing a game for a few hours, then finish go back to desktop leave it for 10 mins and it will randomly turn off!