Everything crashes

Inquisitor

Inquisitor

Inquisitor

Soldato
Joined
12 Apr 2004
Posts
11,788
Location
Somewhere
A little help needed here; pretty much every program I try to use fails immediately and crashes. This includes:
Explorer (when trying to open My Computer, and when opening IE7)
Firefox (when submitting a form—I'm using another computer at the moment)
TortoiseSVN
Visual Studio 2005
Thunderbird
Kaspersky (doesn't even start)
EVE Online patcher
Winamp

When they crash, I just get a VS2005 JIT debugging window, but I can't even debug because it crashes as well. I can't scan for viruses because Kaspersky won't start, but here's a HijackThis log if it helps:

Code: 
Logfile of HijackThis v1.99.1
Scan saved at 11:06:22, on 29/11/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\acs.exe
D:\Program Files\Kaspersky Anti-Virus 6.0\avp.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
D:\Program Files\Winamp\winampa.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\vsjitdebugger.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\explorer.exe
C:\Documents and Settings\All Users\Documents\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = [url]http://www.google.co.uk/[/url]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = [url]http://go.microsoft.com/fwlink/?LinkId=69157[/url]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = [url]http://go.microsoft.com/fwlink/?LinkId=54896[/url]
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = [url]http://go.microsoft.com/fwlink/?LinkId=54896[/url]
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = [url]http://go.microsoft.com/fwlink/?LinkId=69157[/url]
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = [url]http://go.microsoft.com/fwlink/?LinkId=74005[/url]
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Adobe Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_09\bin\ssv.dll
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [kav] "D:\Program Files\Kaspersky Anti-Virus 6.0\avp.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe"
O4 - HKLM\..\Run: [WinampAgent] D:\Program Files\Winamp\winampa.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://D:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Web Anti-Virus - {1F460357-8A94-4D71-9CA3-AA4ACF32ED8E} - D:\Program Files\Kaspersky Anti-Virus 6.0\scieplugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - D:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O17 - HKLM\System\CCS\Services\Tcpip\..\{A0E3A99A-B987-4275-BC2F-EFCB9B843CD1}: NameServer = 4.2.2.2
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: klogon - C:\WINDOWS\system32\klogon.dll
O20 - Winlogon Notify: LMIinit - C:\WINDOWS\SYSTEM32\LMIinit.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Atheros Configuration Service (ACS) - Unknown owner - C:\WINDOWS\system32\acs.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Kaspersky Anti-Virus 6.0 (AVP) - Unknown owner - D:\Program Files\Kaspersky Anti-Virus 6.0\avp.exe" -r (file missing)
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - D:\Program Files\LogMeIn\RaMaint.exe
O23 - Service: LogMeIn - LogMeIn, Inc. - D:\Program Files\LogMeIn\LogMeIn.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: SQL Server (SQLEXPRESS) (MSSQL$SQLEXPRESS) - Unknown owner - C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe" -sSQLEXPRESS (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: PACSPTISVR - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SonicStage SCSI Service (SSScsiSV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SSScsiSV.exe
 
Last edited:
That looks ok, apart from:
O17 - HKLM\System\CCS\Services\Tcpip\..\{A0E3A99A-B987-4275-BC2F-EFCB9B843CD1}: NameServer = 4.2.2.2

Just paste your results into hijackthis.de and it will analyse it for you.

Can you get into safe mode to run kaspersky?
 
Inquisitor said:
I'll try running Kaspersky in safe mode in a minute.

As for the 4.2.2.2 entry, that's just the IP address of the DNS server I use.
Click to expand...
Ah ok.

Is anything showing in the event log?
 
Memtest doesn't turn up any errors, and my Ubuntu 6.06 live CD works OK :confused:

As for the event log, what exactly would I be looking for? I can see a few errors and warnings in there, but I'm not sure if any of them are significant.
 
Stick the hard disk in another computer and run BitDefender 10 scan maybe? The amount of stuff BD found when i first installed it on my computer was scary :eek:
 
The only other computers I have don't have S-ATA sockets I'm afraid :/

I've looked in the system event log, and there are a few warnings saying that a disc failure may be imminent, but they go back as far as the logs do (about a month), whereas these problems only started yesterday :confused:
 
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