EVGA Extended Warranty

PorkPieCat

PorkPieCat

PorkPieCat

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Joined
4 Apr 2012
Posts
956
So, I got an EVGA 750 G2 brand new 6 months ago, and part of the appeal was the 10 year warranty the unit offered. It turns out that you have to register the product within 30 days otherwise you get stuck with the standard 3 year warranty. I'm sorry, but what kind of archaic nonsense is that? I have all the proof necessary that I'm the original purchaser, so why would it matter when I registered my product? This is honestly the first product I've ever bought with such requirements, which is why it didn't occur to me to read the warranty leaflet.

Is there anything I can do to salvage the full warranty, or am I boned?
 
Well, obviously. Of course I should have registered the product, but I didn't. What I want to know is if there's anything I can do now.

And I still think it's unreasonable to expect to customer to read all the documentation in order to activate a warranty. No other company does this, so it's not like a standard thing that people would have to assume. And it's not like it's difficult to prove if you're the original purchaser or not. I have proof of payment, photographic evidence of my ID, bank statements, etc. which is why there's no way this condition is legitimate. It's not there to try and protect EVGA from resellers. The condition exists purely to rope in buyers in the hope that some of them (like me) will forget to register the product, much like cashback schemes :/.
 
trawetSluaP said:
You're getting a standard 3 years warranty with purchase and EVGA are giving you an extra 7 YEARS warranty and you're complaining that you have to take 5 minutes to register...

OH DEAR!
Click to expand...

Oh go and be an insufferable ***** somewhere else. I posted this here in the hopes of some constructive solution to my problem, not this.

Advertising a 10 year warranty means that this is included in the purchase. It draws in customers, and it's part of the deal. The procedure for getting the warranty is not difficult at all, but it's also esoteric compared to the "registration" of other similar products. I'm not complaining at all about the 5 minutes it takes to register. I'm annoyed that there's a time limit on it, and it's unreasonable given the expectations you have from similar products, and also given that it's very easy to provide proof of purchase after this deadline. I'm the one paying money, and I shouldn't have to jump through hoops to get what I paid for. Is that such a despicable concept?

I KNOW I dun goofed. I feel bad enough as it is and don't need people to repeat that to me mindlessly. It also doesn't mean I'm not allowed to be annoyed that part of the reason I dun goofed is that the conditions for getting what was advertised on the box were not made clear enough, and clearly exist to catch people out so that EVGA can sell more units without actually giving anything back. It's not designed to reward observant customers or punish unobservant ones. It's just a marketing tactic. Much like grocery coupons or cashback schemes that depend on people to miss deadlines, only stricter, because who reads warranty cards or instruction booklets these days? And seriously, what other company requires immediate product registration? Come on now.
 
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