Soldato
Had a faulty GTX 460,it wouldn't boot up every time, sent it to EVGA, they got it today, had this reply today and a picture of the card.
The card wasn't damaged when i sent it, and was well packed for its trip to Germany ,lots of bubble wrap etc.
Im shocked at the reply, i haven't done this damage, and to me ,damage there is surely cosmetic and wouldn't effect the card in any way, its also rich they are wanting 150 euros to replace an end of life card, are they trying it on ?
![](http://img163.imageshack.us/img163/6347/cardddddd.th.jpg)
Dear Mr.xxxxxxxxx
we received your card with Serial number 1219141373602007. Unfortunately the PCB of the card is damaged, please find picture attached. A physical damage to the PCB is not covered by our warranty and is leading to a total loss. We can offer to replace the card for a fee of 150,00€ otherwise we would have to send it back. Please let we know what you would prefer.
Kind regards
Stefan Brand
UPDATE 19/03/2012 ALL SORTED
Thank you EVGA,
A nice package arrived this afternoon, some bonus goodies and an upgrade, glad it's all sorted.
Many Thanks![Big Grin :D :D](/styles/default/xenforo/vbSmilies/Normal/biggrin.gif)
The card wasn't damaged when i sent it, and was well packed for its trip to Germany ,lots of bubble wrap etc.
Im shocked at the reply, i haven't done this damage, and to me ,damage there is surely cosmetic and wouldn't effect the card in any way, its also rich they are wanting 150 euros to replace an end of life card, are they trying it on ?
![](http://img163.imageshack.us/img163/6347/cardddddd.th.jpg)
Dear Mr.xxxxxxxxx
we received your card with Serial number 1219141373602007. Unfortunately the PCB of the card is damaged, please find picture attached. A physical damage to the PCB is not covered by our warranty and is leading to a total loss. We can offer to replace the card for a fee of 150,00€ otherwise we would have to send it back. Please let we know what you would prefer.
Kind regards
Stefan Brand
UPDATE 19/03/2012 ALL SORTED
Thank you EVGA,
A nice package arrived this afternoon, some bonus goodies and an upgrade, glad it's all sorted.
Many Thanks
![Big Grin :D :D](/styles/default/xenforo/vbSmilies/Normal/biggrin.gif)
![5601c.jpg](http://img3.imageshack.us/img3/2013/5601c.jpg)
![5602n.jpg](http://img194.imageshack.us/img194/6533/5602n.jpg)
![5603a.jpg](http://img192.imageshack.us/img192/9282/5603a.jpg)
![5604co.jpg](http://img38.imageshack.us/img38/2333/5604co.jpg)
![5605y.jpg](http://img580.imageshack.us/img580/751/5605y.jpg)
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