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- 20 Aug 2007
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- Solihull
Hey guys, trying to assist a customer with the new nokia lumia 610 handsets we have provided to them. They are running an exchange 2003 email environment with pretty high security, however we are having problems connecting the nokia, windows 7.5 mobiles to the exchange server.
We add the email address and password and click sign in - obviously it fails and asks for more advanced settings, domain, server, username etc - filled all of this in and get this error 80072F0D - a problem with a certificate in my understanding.
I tried the same process on my personal lumia 920 with windows 8 rather than 7.5 and it works pretty much instantly with identical settings.
It seems to be trickier than first thought to get this working.
My customer is pretty IT savvy so I got him to sign into OWA with his exchange account and then use IE to download the certificate in DER format, set up a gmail account on the 610 in question and mail the certificate through.
At this point the phone confirms that the certificate has been installed, we tried to add the email account now the certificate had been added but still it fails
Apparently another work around may be to create an A-record for the server, but the customer has some security concerns to using autodiscover and doesn't like it, personally I think autodiscover is fine but he'd rather try and get the certificate idea working first, could anyone possibly shed any light on this at all?
Cheers
We add the email address and password and click sign in - obviously it fails and asks for more advanced settings, domain, server, username etc - filled all of this in and get this error 80072F0D - a problem with a certificate in my understanding.
I tried the same process on my personal lumia 920 with windows 8 rather than 7.5 and it works pretty much instantly with identical settings.
It seems to be trickier than first thought to get this working.
My customer is pretty IT savvy so I got him to sign into OWA with his exchange account and then use IE to download the certificate in DER format, set up a gmail account on the 610 in question and mail the certificate through.
At this point the phone confirms that the certificate has been installed, we tried to add the email account now the certificate had been added but still it fails

Apparently another work around may be to create an A-record for the server, but the customer has some security concerns to using autodiscover and doesn't like it, personally I think autodiscover is fine but he'd rather try and get the certificate idea working first, could anyone possibly shed any light on this at all?
Cheers
